Security Reception and Physical Officer

5 months ago

London, United Kingdom Wilson James Full time

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Security Reception Physical Officer to join us at our client site in London.
The site is a large marketing and public relations company.

As a Security Reception Physical Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **Shift Pattern** - 4 on, 4 off 19.00pm-07.00am
**Pay**: £12.10 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as a Security Reception Physical Officer**:

- Meet & greet visitors/clients and general public and build professional working relations with on-site contractors and staff
- Make sure all staff and visitors are wearing and displaying company passes while in the premises
- To restrict and control access using the correct protocols, to validate visits and be responsible for key and pass issue using site access system
- Develop internal patrols following site protocols
- Assist in implementing emergency action plans and assist with fire evacuations
- To identify hazards, potential hazards and issues relating to security/health and safety and to take immediate remedial action if required before reporting as appropriate.
- Locking and unlocking reception area
- To accept and maintain approved status as a first aider and fire marshal
- Use sound judgement and good interpersonal skills when dealing with members of the public and visitors to site
- Keeping reception area tidy
- To grant access only to authorised persons
- Report to site supervisor and assist security team

**What are we looking for?**
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
- DS Licence
- Experience in a security environment is beneficial but not essential, we are willing to put the time and resource into someone who may be recently licensed to give you the first step you might need.
- Hard work and excitement for your job, we love to see people enjoying their role
- A positive attitude with experience in a customer service role.
- Previous team leader experience is an advantage

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