Property Agent

**About Quicklet**

We're Quicklet -a fast pace, customer focused property management agency and we are on the hunt for our newest property agent We are experts in property management and we love providing excellent customer service across the board. We pride ourselves on our amazing reviews and love helping people out when it comes to renting. Our property agent will work under instruction from the the branch manager and senior agents but take a proactive approach to each task that is delegated to then. We're excited to give someone this opportunity so they can work in a fast paced, fun environment which offers plenty of personal and professional growth. Quicklet is currently on a growth journey which has proved the need for more A star team players. The recruitment of this role is not a replacement but an expansion of the existing team.

**What is a Property Agent?**

A Property agent has numerous responsibilities and involved in both the lettings and management side of the service. Property agents thrive on communication and are normally the first point of call for new and existing tenants. They foster excellent relationships with our new tenants and take the stress out of finding a new place to call home. This role will allow you to become an expert in the property rental sector in order to give our clients the best service possible.

**What's involved?**

As a Property Agent, you'll be responsible for a mixture of things and not limited to:

- Accurately marketing properties for let, highlighting what makes it unique to the market
- Conducting viewings and meeting prospective tenants
- Liaising with landlords to discuss the interested parties
- Negotiating terms and conditions of the rental agreement
- Organising safety certificates for property handover
- Preparing leases and scheduling inventory reports for the property managers
- Preparing weekly marketing feedback for our landlords
- Checking references and supplementary documentation from prospective tenants
- Processing tenancy renewals for existing tenancies
- Conducting routine inspections on properties
- Checking out/ checking in tenants
- Processing maintenance invoices
- Liaising with contractors and scheduling general maintenance works

**Requirements**:
**You must have**:

- Excellent customer service experience and an understanding into how valuable this trait is to our company
- At least 1 year within working in a customer service industry
- A proactive, positive approach to any task you undertake
- Excellent organisation skills and are able to prioritise in order to meet tight deadlines
- Passion for being reliable, responsible and for exceeding expectations
- Strong attention to detail
- A confident communicator, and you enjoy working as part of a team

**Desirable requirements**:

- Qualification of Level 3 Award in Residential Letting & Property Management
- Experience in SME software
- Experience in working in a property industry
- Sales experience
- 1 year experience in a property sector

**The Way We Work**
- How we're crafting ownership, belonging and structured flexibility:_
- We are a 4 branch company with 3 of the sister branches based in Northern Ireland and our other in Edinburgh.
- Our company culture is founded on trust, care, responsiveness, expertise and positivity. Each task that we carry out we do with these in mind.
- Competitions for weekly office lunches, monthly half days and quarterly double bonus'
- Biannual team bonding days
- Training days
- Continuous, professional development plans

**Equal Opportunities Statement**

**Job Types**: Full-time, Permanent

Pay: From £23,000.00 per year

**Benefits**:

- Employee mentoring programme

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Quicklet Property Agent