Service Advisor

2 months ago

Leicester, United Kingdom Mertrux Limited Full time

Applications are invited for the posts of Service Advisor (Van and Truck) for Mertrux.

This is a full time position and will be based at Mertrux Leicester - the position reports to the Aftersales Manager.

Mertrux is the leading Mercedes-Benz and FUSO Commercial Vehicle Dealer in the East Midlands. With dealerships in Derby, Nottingham, Leicester and Mansfield we are committed to keeping businesses moving. Mertrux is the longest serving established Mercedes-Benz dealership in the country, and one of the top performers.

Your main duties will include advising customers, updating customer authority numbers, progress chasing and raising the correct documentation. You will need to take photographs and read job cards to gather evidence to update relevant systems with an aim of first time approval and costing of jobs which includes both estimating and invoicing.

The person we are looking for must have previous experience of working in a dealership service environment, ideally commercial vehicles, have excellent communication skills, attention to detail and previous mechanical experience would be an advantage. They need to be honest, enthusiastic, hardworking, self-motivated and respond well to challenging situations.

Mertrux invest heavily in their people ensuring that they receive the Mercedes Benz main dealer training and the support they need to grow with the company.

Hours of work are on a rota;
7:00am - 4:00pm Monday to Friday

8:00am - 5:00pm Monday to Friday

9:00am - 6:00pm Monday to Friday.

Plus 1 in 4 Saturdays 07.00 - 13.00 by arrangement with management

Skills;
- Motor Trade Experience Essential
- Mechanical Knowledge Essential
- Previous Experience Kerridge Desirable
- You Should be a Confident Communicator

We Can Offer You an Excellent Salary Package Plus Pension and Life Assurance With The Opportunity to Work in a Modern Mercedes Benz Dealership.

We offer the opportunity to drive your career

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£31,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Motor Vehicle Service Advisors: 3 years (required)
- service advisor: 1 year (preferred)

Work Location: One location

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