Partnership & Community Engagement Adv

4 months ago

Bradford, United Kingdom Yorkshire Water Full time

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- Here at Yorkshire Water, we’re passionate about the health of Yorkshire rivers and we’re committed to playing our part in a cleaner, healthier environment for everyone to enjoy. We’re looking for passionate people to join a new team focussed on preventing pollution from our assets, reducing storm overflows, and working with partners to improve the condition of Yorkshire rivers._

**Salary and benefits**: We are offering a competitive salary, dependent on experience. Benefits include, annual bonus, attractive pension scheme (Up to 10% company contribution) and 25 days holiday plus bank holidays and a wellness day, plus development opportunities in line with the Partner & Community Engagement Advisor progression plan. We also offer a fantastic flexible benefits package, which includes flexible private health cash plan scheme, retail saving scheme, Online GP Service, Life Insurance and many more

**Base Location**: The role is a flexible hybrid working arrangement, although there is an expectation that 50% of your time will be visiting operational sites from across the Yorkshire region. Please note the site you will be based at, will be determined by your home location. A full UK driving license (with no more than 6 points) is an essential requirement of this role, with the ability to travel between sites.

**Purpose of the role**

We currently have opportunities for two Partnership & Community Engagement Advisors within our new River Health department. The successful applicants will focus on creating engagement with customers, colleagues, and stakeholders, and building trusting relationships that in turn builds on the reputation of the company with customers and the sector.

This will involve supporting the development and implementation of engagement strategies, building new partnerships, and supporting our current strategic partnerships. In addition, there will be a requirement to repair and build trust with external stakeholders through open and proactive interaction such as owning a ‘Creating and leading Yorkshire Rivers forum’.

To work with the wider internal partnership community to work effectively and efficiently in enhancing the perception of Yorkshire Water as a leader in the environment, including being a daily point of contact for several important partnerships and relationships with local interest groups, citizen science and environmental academics.

**Key accountabilities specific to the role**:
**Some of the key responsibilities you will have will include but are not limited to**:

- Manage community relations, including responding to community concerns and resolving conflicts.
- Work in partnership with colleagues within the Communications team, Asset Management, Service Partners and Kelda Water Services - developing and nurturing strong working relationships with these teams.
- Represent the water industry at community events and meetings.
- Develop and maintain relationships with key stakeholders, such as local government, businesses, and community groups.
- Monitor and report on community relations.
- Drive excellent standards and performance in health and safety, risk management and control of work and ensure compliance with the YW Safety Policy.
- A proven track record of delivering performance measures.
- Broad knowledge of water industry service provision and how operations and asset management support service delivery.
- Previous experience and knowledge of business process and operation within a regulated company and an understanding of the regulatory framework.
- Great communicator at all levels both internal and external.
- Able to influence at all levels within the business to ensure a” Win, Win” outcome.
- Project management: Proven ability to project manage the implementation of business priority projects.
- Develop and maintain effective internal and external relationships.
- Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
- Clearly demonstrates the Yorkshire Water company values and behaviours.
- Demonstrate Health and Safety values.
- Ability to work in a team and under you own Initiative.
- Experience of driving sustainable performance against challenging business targets.

**Knowledge and Skills Required**
- Experience of influencing at a senior level (Head of department / General Manager level)
- Degree level technical qualification or successful track record within in an equivalent technical position at leadership level.
- Ability to write, interpret and sign off technical papers for the business.
- Technical expertise in all aspects of Wastewater regulation.
- A proven record of delivering sustained performance across the wastewater business.
- Previous experience and knowledge of business process and operation within a regulated. company and an understanding of the regulatory framework.
- Knowledge and experience of Risk Management.
- Strong people leader experienced in managing technical te

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