Customer Service Advisor

15 hours ago


Paisley, United Kingdom Highbridge Talent Full time

**Customer Service Advisor**
**Basic salary £19,760 + Commission**

**Based in Paisley**
A great opportunity has arisen for a Customer Service Advisor looking for a new challenge. Working as part of a small and greatly valued team, you would be providing service support to potential customers to identify the needs they may have for any elementof later life planning.

**The Role**:

- You will engage with customers to evaluate the needs that they have and match these with our products and services
- Ensuring all information is captured accurately within the CRM system
- Fully explain to customers the benefits of purchasing a service from us
- Strive to deliver the KPI's and targets allocated to the role
- Deal efficiently and effectively with all telephone calls and enquiries are dealt with in a professional manner
- Book appointments for the Customer Planning Consultants or offer telephone consultations with the Estate Planning Team

**The Person**:

- You will have a minimum 2 years sales/marketing experience
- Good communication skills are essential as is the ability to control the telephone conversation in line with the structure, which will be set out for you.
- You will have used and be confident in using Microsoft Office and will also be competent in using multiple software packages at once
- You'll work well as part of a team

**The Package**:

- A basic salary £19,760 + Commission
- 25 days holiday + bank holidays
- Free on-site parking
- Full-time hours (40 per week)
- Pension
- Highbridge Talent is acting as a recruitment agency in relation to this role_


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