Aftersales Customer Advisor

3 weeks ago

Paisley, United Kingdom Lookers Plc Full time

OTE: GBP £30,000.00/Yr. Overview:
**Lookers Glasgow Audi**

**Salary**:£30,000 OTE (including basic of £22,000 plus uncapped bonus)

We are looking for a talented individual with customer service experience to join our team based in our busy Premium Customer Contact Centre as an Aftersales Customer Advisor.

Here at Lookers, this is a great opportunity to work alongside an engaging management team. Who will share their knowledge, experience while always supporting you while looking for your input, ideas and feedback. All of this will allow you to develop your skills and establish a strong career within the Automotive Industry.

As an Aftersales Customer Advisor you will play a pivotal role in our Aftersales Team and have the opportunity to work with our premium brands such as Audi, BMW/Mini, Land Rover, Jaguar and Volvo, providing exceptional customer service experience which will keep our workshops busy and secure loyal customers for years to come.

**Responsibilities**:

- You will offer our customers suitable aftercare products and service to enhance their ownership experience
- Effectively manage bookings via our system to ensure our workshops are full each day
- Build lasting relationships with our Premium Brand customers through exceptional customer service and acting with professionalism
- Working in line with manufacturer guidelines as well as all Brand systems and processes

Qualifications:
Automotive experience is desirable, however not essential as full training will be provided as part of your induction and ongoing learning, allowing you to expand your knowledge of the automotive sector. You will be provided with opportunities for career progression in a variety of different roles within the Group.

**Company Information**:
Lookers are proud to be one of the top three motor vehicle retailers in the UK, representing 32 vehicle manufacturers, selling and servicing a huge range of cars at over 150 franchised dealerships across hundreds of locations throughout the UK & Ireland. We recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package. This includes competitive basic salaries plus;
- Enhanced holidays that increase with service
- Eligibility to join one of our car schemes
- Critical illness cover after 2 years and Life Assurance
- Smart Health - free access to support 24 hours a day, 365 days a year
- Enhanced paid maternity, paternity and adoption leave

For some roles a company car and additional earning potential through commission or bonus.

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels with our annual Lookers Excellence Awards. So? What are you waiting for?

Lookers are an equal opportunities employer. We are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

  • Service Advisor

    3 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    **Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Paisley About the role We are currently recruiting for a new Service Advisor to help us keep our Paisley Fiat/Abarth branch running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...

  • Customer Advisor

    4 weeks ago

    Paisley, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Phoenix Retail Park, Linwood, on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who...

  • Customer Advisor

    1 week ago

    Paisley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 11.25 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Paisley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Advisor

    2 weeks ago

    Paisley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Paisley** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our millions of...

  • Customer Advisor

    2 weeks ago

    Paisley, Renfrewshire, United Kingdom B&Q Full time

    About the roleCustomer Advisor - CheckoutsPart time - 12 hours per week3 Month fixed term contractShifts available Monday - Sunday, 7.00am pm£10.60 per hourB&Q PaisleyWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join...

  • Sales Customer Advisor

    6 days ago

    Paisley, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Sales advisor** **Lookers Customer Contact Centre - Glasgow** **Salary: £22,000 Basic - OTE £30,000 uncapped **+ **excellent benefits** **Hours: Monday to Sunday (40 hours per week on a rota basis)** The role is 5 days/40hrs per week with fixed rotational shift patterns set well in advance so you have room to plan....

  • Customer Advisor- Temporary

    4 weeks ago

    Paisley, United Kingdom Pavers Full time

    We have a part time Temporary Customer Advisor opportunity to join our Pavers team in Phoenix Retail Park, Linwood, on a 12 hours per week temporary 3 month contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**,...

  • Customer Advisor

    2 weeks ago

    Paisley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 12 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Paisley** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Christmas Customer Advisor

    2 weeks ago

    Paisley, United Kingdom Boots Full time

    Summary Job Reference: - 215552BR Paisley, The Paisley Centre Fixed Term We are now recruiting Christmas Customer Advisors for our 23 High St Paisley Renfrewshire store. The exact shift patterns will be discussed at interview **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job...

  • Customer Advisor

    1 week ago

    Paisley, United Kingdom Pavers Full time

    **Are you passionate about achieving sales targets and finding just the right products for customers?** **Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?** **Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for...

  • Assistant Service Manager

    2 weeks ago

    Paisley, Renfrewshire, United Kingdom Sytner Group Full time

    About the role We have an excellent opportunity to join our Team at Porsche Centre Glasgow as an Assistant Service Manager. As Sytner Assistant Service Manager you will lead a fantastic Aftersales Team with a significant focus on delivering an outstanding experience for every Customer that visits our Centre. You will oversee our team of Service Advisors and...

  • Customer Retention Advisor

    4 weeks ago

    Paisley, United Kingdom Enva Scotland Limited Full time

    We have an exciting opportunity for a newly created **Customer Retention Advisor** role within the Customer Service team based at our Linwood office. This is a full-time, permanent position covering 40 hours per week from 8am to 5pm, Monday to Friday. Key Roles and Responsibilities: - Customer and sales representative communication - Observing and...

  • Customer Sales Advisor

    4 weeks ago

    Paisley, United Kingdom Lookers Plc Full time

    OTE: GBP £30,000.00/Yr. Overview: **Lookers Jaguar, Land Rover, Volvo, BMW & Mini Customer Contact Centre** **Salary: £22,000 basic £30,000 OTE + excellent benefits** Working with Premium Brands including Jaguar, Land Rover, Volvo, BMW & MINI, our sales contact centre advisors play a crucial role in delivering world class customer experiences. Liasing...

  • Rental Customer Advisor

    1 week ago

    Paisley, United Kingdom Arnold Clark Full time

    We’re looking for an organised and enthusiastic Part Time Rental Customer Advisor for our Murray Street Car and Van Rental, in Paisley. **Hours** Part time, Saturday 8am - 5pm and Sunday 8am - 5.30pm. **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent...

  • Rental Customer Advisor

    1 week ago

    Paisley, United Kingdom Arnold Clark Full time

    We’re looking for an organised and enthusiastic Rental Customer Advisor for our Murray Street Car and Van Rental, in Paisley. **Hours** Full time, 42.5 hours per week on a rota basis covering 5 days, weekends in rotation. **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to...

  • Rental Customer Advisor

    3 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    We’re looking for an organised and enthusiastic Rental Customer Advisor for our Paisley Car & Van Rental branch. **Hours** Full Time, 42.5 hours across 5 days, Friday - Tuesday. Days off, Wednesday and Thursday. **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the...

  • Rental Customer Advisor

    3 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Paisley About the role We’re looking for an organised and enthusiastic Part Time Rental Customer Advisor for our Murray Street Car and Van Rental, in Paisley. Hours Part time, Saturday 8am - 5pm, Sunday 8am - 5pm and Monday 8am - 5.30pm. About the role As part of a busy...

  • Rental Customer Advisor

    3 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Paisley About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Murray Street Car and Van Rental, in Paisley. Hours Full time, Friday - Tuesday 42.5 hours per week. Days off, Wednesday and Thursday. About the role As part of a busy...

  • Rental Customer Advisor

    4 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Paisley About the role We’re looking for an organised and enthusiastic Part Time Rental Customer Advisor for our Murray Street Car and Van Rental, in Paisley. Hours Part time, Saturday 8am - 5pm, Sunday 8am - 5pm and Monday 8am - 5.30pm. About the role As part of a busy...

  • Rental Customer Advisor

    2 weeks ago

    Paisley, United Kingdom Arnold Clark Full time

    We’re looking for an organised and enthusiastic Rental Advisor for our Paisley Car & Van Rental branch as a summer placement. **Hours** **Summer Placement: April - September** **42.5 hours per week, Monday - Friday 11am - 8pm.** **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff...