Project Support Officer

3 weeks ago

West Brompton, United Kingdom Reed Secure Full time

**Role Position within CTPHQ Change Pillar**

The Change Pillar manages the delivery of the Counter Terrorism and Protective Security Policing Change Portfolio to meet our strategic objectives. It is split into 3 teams.
- Portfolio and Change Management,
- Project and Programme Management
- Business Design.

The Project Support Officer will work within the PPM team which manages the portfolio of projects and programmes for Counter Terrorism, Right and Left-Wing Terrorism and Protective Security.

The Project Support Officer will be task-managed day-to-day by the Programme or Project Manager(s) for the Change initiative they are allocated to.

**Job Purpose**

The purpose of this role is to provide a high level of proactive support to the project and/or programme manager(s) and team, to enable the delivery of change across the full project lifecycle.

**Key Responsibilities**

The post holder will need to work flexibly to provide management and maintenance of specific project management documents and governance such as (but not limited to): Planning, control and reporting, risk management and issue resolution, quality and configurationmanagement, BAU transition, utilising tools such as the risk and issue registers, project plans, assumptions and dependencies logs.

**Skills**
- Develops good working relationships through good interpersonal skills and ability to work as part of a team.
- Good communication skills, both verbal and written.
- Excellent attention to detail.
- Shows initiative, drive, intellect, personal resilience and motivation to deliver a quality service.
- Manages own time and relevant resources efficiently and effectively.
- Highly organised and able to meet demanding deadlines in a pressured environment.
- Strong IT skills in the use of Microsoft Office products.

**Essential Experience**
- Experience of providing administrative support in a project or programme environment.
- Experience of supporting the delivery of relevant objectives and meeting the needs of customers and managers
- Experience of undertaking a range of tasks, ensuring outcomes delivered to a high quality standard within the required timeframe;
- Experience of taking effective minutes, including succinct and accurate records of actions and decisions;
- Experience of helping others by supplying them with appropriate information to support effective decision-making;
- Fully literate across the MS Office suite: MS Project, Word, Excel, PowerPoint.

**Desirable Experience**
- Experience of working as a Project or Programme Support Officer or an Assistant Project Manager within a project environment.
- Experience of working with a Project Management Office structure, to defined methodologies and standards, ideally using PRINCE2 and MSP.
- Experience within the public sector of planning and maintaining control documentation for projects or programmes.
- Experience in managing streams of work within projects, involving multiple stakeholders and teams, as part of a dynamic environment using formal methods.
- Experience of developing and maintaining plans for projects or programmes;
- Experience of working in a policing and/or security environment;

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