Trading Services Operations Change Management

6 months ago

Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Primary areas of focus of this role include eliciting project or initiative requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.

As a Trading Services Operations Change Management - Part Time (19 hours per week) - Associate in Operations, you'll participate in projects and provide support for various initiatives and any associated business transformation projects. You may be involved in multiple projects or initiatives, working across the whole project lifecycle, researching new projects, business process changes, configuration changes or system modifications. Through strong partnership with Business, Operations and Technology counterparts, you'll work on project deliverables.

**Job responsibilities**
- Gathers and analyses complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Understands user experience to aid support in defect troubleshooting
- Facilitates forums to address the priority of reported enhancements and defects
- Evaluates existing project management processes and look for areas of improvement
- Assists with change management as new features are delivered through systematic integrations

**Required qualifications, capabilities, and skills**
- Previous experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Team player that works well with others and can easily adapt to constant changing and dynamic environments
- Highly disciplined, self-motivated, and delivery-focused with ability to work independently
- Ability to positively influence change and maintain a positive change management environment
- Excellent verbal and written communication skills
- Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

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