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Deputy Shift Manager

4 months ago

Wembley, United Kingdom First Response Group Full time

Here's a fantastic opportunity to join the team at FRG as a Deputy Shift Manager based in Wembley Stadium

**Benefits**:

- Industry-leading pay rates
- SIA upskilling and licence renewals
- Paid holiday allowance of 5.6 weeks per year pro-rata
- Referral Scheme -_ earn £100 voucher for every successful referral_
- Free uniform
- High-street discounts
- Free healthcare package which includes access to EAP
- Death-in-Service
- Company Pension Scheme

**Role & Responsibilities**:

- Ensure all personnel under your supervision have undertaken the appropriate site training and are in possession of a valid SIA licence
- Be fully conversant with all client fire, emergency, and evacuation procedures
- Monitor and manage the appearance, behaviours, and standards of all security personnel in line with company policy
- Monitor and investigate all reported incidents and accidents
- Monitor faults with security-related equipment
- Be fully conversant with operational functions including access control, CCTV, detection, and alarm systems
- Ensure there are sufficient officers to cover designated duties
- Ensure health and safety procedures are followed at all times
- Lead, manage, and motivate direct reports including goal setting, performance reviews, appraisals, performance management, coaching, training, and development planning

**Essential Skills**:

- Current SIA Door Supervisor Licence and SIA CCTV Licence
- Fully comprehensive 5-year work/unemployment/education history screenable to BS7858
- High levels of written and verbal communication skills
- Competent in MS Word, Excel, and Outlook
- Able to work independently and as part of a team
- An understanding of corporate and major events

**Desirable Skills**:

- Experience in the supervision of staff is preferable
- Well-developed interpersonal skills
- Able to negotiate and deal with sensitive and confidential matters
- Adaptable and responsive to changes in priorities, plans, and schedules

**About Company** First Response Group (FRG) is a total security, risk, and facilities management solutions company.

We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to companydevelopment, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.