Credit Controller

7 months ago


Droitwich, United Kingdom Ballards LLP Full time

Ballards LLP are an award-winning firm of chartered accountants based in Droitwich. With a modern approach to accountancy and a passion for technology, Ballards provides a wide range of accountancy services across a variety of sectors.

To support our ambitious growth plans, we currently have a new opportunity for a part-time Credit Controller (22.5 hours) to join the firm.

About the role:
To develop, implement and maintain an effective and professional credit control system for the firm. To ensure that tasks are undertaken in a timely and effective manner. Duties as follows:

- To review the Company Credit Control Procedure and develop and implement any enhancements where required.
- To manage the outstanding balance falling due and contact to confirm payments.
- To chase all debts overdue for payment using appropriate methods.
- Where required, to pass matters to outsourced legal channels to ensure outstanding debts are bought to a satisfactory conclusion.
- To produce reports to line manager and fee earners.
- To maintain effective lines of communication with fee earners to discuss debts and resolve issues.
- To undertake any other duties which may be required on an ad-hoc basis.

About you:

- A proficient level of literacy and numeracy.
- Previous experience of credit control activities.
- IT literate with experience of the Microsoft Office e.g. Word, Excel, Teams and Outlook. Previous experience of Xero/XPM would be helpful but not required.
- A high level of attention to detail, with a positive can do attitude.
- Ability to interact effectively with others, both face-to-face and over the telephone.
- Committed to achieving goals and providing excellent customer service.
- Highly motivated and willing to learn.
- An understanding of and adherence to General Data Protection Regulation (GDPR), and maintaining confidentiality and integrity at all times.

About the rewards:

- Hybrid and flexible working
- 25 days annual leave, plus bank holidays
- Career progression
- Electric Car scheme
- Cycle to Work Scheme
- Life Assurance
- Group Personal Pension Plan
- Flexible Holiday Purchase Scheme
- Enhanced Family Pay - maternity, paternity, parental, and compassionate leave
- Employee Assistance Programme - 24/7 confidential helpline as well as online support


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