Front of House Staff

4 weeks ago


Cheltenham, United Kingdom Burger Boyz chelt Full time

Burger Boyz is a fast-paced and vibrant burger joint that prides itself on delivering delicious food and exceptional customer service. We are currently seeking a dedicated and enthusiastic Front of House Staff member to join our team.

**Responsibilities**:

- Provide outstanding customer service by greeting and assisting customers in a friendly and professional manner.
- Take customer orders accurately and efficiently, ensuring all special requests and dietary requirements are noted.
- Prepare and serve a variety of food items, including burgers, fries, milkshakes, coffee, and other beverages.
- Maintain cleanliness and organization of the front counter, dining area, and condiment station.
- Handle cash transactions, including operating the cash register and processing payments accurately.
- Collaborate with the kitchen staff to ensure timely and accurate order delivery.
- Communicate effectively with customers and team members to address any concerns or resolve issues promptly.
- Follow all health and safety guidelines, including proper food handling and sanitation practices.

**Requirements**:

- Excellent communication and interpersonal skills to provide exceptional customer service.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail to ensure accuracy in order taking and food preparation.
- Prior experience in a customer service role, preferably in the food industry, is a plus.
- Basic math skills and proficiency in handling cash transactions.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Ability to work well in a team and maintain a positive attitude in a high-pressure environment.

**Job Types**: Full-time, Part-time, Zero hours contract

Pay: £10.31-£11.00 per hour

Expected hours: No more than 25 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Flexitime

Day range:

- Monday to Friday
- Weekend availability

Physical setting:

- Bar
- Coffee shop
- Quick service & fast food restaurant
- Restaurant

Shift:

- 8 hour shift
- Day shift
- Night shift

Work Location: In person

Reference ID: Front of house
Expected start date: 10/06/2024


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