Equipment Operations Administrator

7 months ago

Cardiff, United Kingdom Henry Schein Full time

Job Description
- Overview:

- The Equipment Operations Administrator plays a vital role in ensuring the smooth operation of our equipment services by maintaining accurate records, managing assets, and providing essential support to various teams. This position incorporates a range of responsibilities to guarantee efficient service delivery and customer satisfaction.
- Job Responsibilities:

- Maintain accurate records of equipment data that is crucial for tracking and servicing equipment efficiently
- Oversee the end-to-end asset approval process
- Manage contract and warranty records to ensure they are up-to-date and accurate
- Validate and correct contract entitlements to ensure that customers are correctly invoiced for the services they receive
- Handle day-to-day administrative tasks that support the smooth operation of the Services and Installation departments
- Provide essential support for general projects by gathering, validating data, and assisting with project-related tasks, contributing to the success of broader initiatives within the company
- Identify and escalate any data discrepancies, guaranteeing the accuracy and reliability of system information
- Perform additional tasks and responsibilities as assigned to support the evolving needs of the department and the company
- Job Skills & Experience Required:

- To succeed in this role, you will need the following:

- Prior experience in administrative roles
- Proven ability to maintain precise and organised records
- A good understanding of CRM systems and how they work
- A track record of effective problem-solving skills
- Can demonstrate experience in using modern web-based systems
- Person Specification:

- We believe the type of person best suited to this role will:

- Be organised and detail orientated, in order to maintain accurate records and data effectively
- Have strong communication skills, which are essential to coordinate with teams, stakeholders, and customers
- Have strong IT skills, including intermediate Excel skills
- Be flexible and open to change
- Have collaborative skills that are important to work with various departments and provide support for broader projects
- Be comfortable using multiple systems
- Be able to work solely or as part of a team
- Be comfortable working at a fast pace
- Our benefits include:

- A competitive salary
- 25 days holiday a year, with ability to buy up to 5 days holiday each year
- Life Insurance
- Cycle to Work scheme
- Subsidised gym membership
- Access to Health & Wellbeing Apps
- Employee discounts
- A hybrid, flexible working culture

About Henry Schein:
At Henry Schein, our mission is to provide innovative, integrated health care products and services; and to be trusted advisors and consultants to our customers - enabling them to deliver the best quality patient care and enhance their practice management efficiency and profitability.

We know that our Team Schein Members (TSMs) are integral to bringing our mission to life and our success has been built on the commitment of Team Schein, a highly motivated and diverse group of professionals who are dedicated to meeting the needs of our customers. Every TSM shares a singular focus, fostering an environment that allows each of us to achieve our goals.

Henry Schein offers a diverse range of career opportunities, and we firmly believe that by fostering an environment built on ethics, open communications, mutual benefits, creativity, and recognition of the contributions of all TSMs—at all levels—we can help ensure that our best years are yet to come. As such, we are proud to be an equal opportunities employer and our integrated approach to diversity and inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse Talent, supporting our Marketplace, and continuing our commitment to Society.

As a business we are committed to fulfilling our responsibilities as a Corporate Citizen, and we’ve been recognised for nine consecutive years by Ethisphere as one of the World’s Most Ethical Companies.

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.

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