Senior Housing Management Services Officer
1 month ago
**What's involved with this role**:
**Job Ref: Hillingdon RQ1245419**
**_An Enhanced DBS disclosure is listed as a requirement for this role_**
A Senior housing Management Services Officer is needed to take a leading role in the management of Anti-Social Behaviour and Domestic Abuse Case Work, working in conjunction with internal and external agencies to assess risk of victims of Domestic Abuse and implement safety measures and robust support package for victims.
You should have demonstrable experience of successfully managing a complex Domestic Abuse and ASB case load to a successful conclusion.
Ideally you will hold a level 4 and level 5 Housing Qualification or can evidence that you are currently working towards these qualifications.
**Key Responsibilities**:
- Proactively support improvement by providing advice on national and local changes in anti-social Behaviour and domestic abuse policy and changes to statutory duty.
- Provide effective and efficient management of an ASB and domestic abuse caseload across the managed housing stock including Colne Park across a range of secure and non-secure occupation arrangements.
- Maximise all opportunities for support to vulnerable tenants as part of managing and mitigating the risks of tenancy failure and impacting positively on unacceptable behaviours.
- Ensuring that breaches of tenancy are appropriately and proportionately responded to in the Council's capacity as a responsible social landlord.
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**
**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.**
**Qualifications**:
- Hold a level 4 and level 5 Housing Qualification or can evidence that you are currently working towards these qualifications.
- Evidence of continuing professional development
- A good standard of education with English & Maths GCSE grade A-C or equivalent
- Hold a IDVA Qualification - desirable
**Skills & experience
**- Demonstrable experience of successfully managing a complex Domestic Abuse and ASB case load to a successful conclusion.
- Experience of Supervising staff and monitoring the quantitative and qualitative aspects of casework.
- Experience of Risk Assessing victims of Domestic Abuse using the Save Lives Framework.
- Experience of effectively managing a varied and complex caseload with a range of underlying vulnerabilities.
- Experience of identifying and effectively responding to the risk factors associated with tenancy failure on a one-to-one basis and as part of a collaborative approach.
- Experience of delivering creative solutions to secure engagement by vulnerable and socially excluded residents
- Proven ability to operate flexibly and successfully during periods of significant and rapid change internally and within the operating environment
Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
-
Housing Charges Officer
1 month ago
Uxbridge, United Kingdom London Borough of Hillingdon Full timeAbout us At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon. With an ambitious strategy we pride...
-
Private Sector Housing Officer
1 month ago
Uxbridge, United Kingdom Ackerman Pierce Full timeMy client is seeking an experienced Private Sector Housing Officer who is able to carry out Part 1 assessments to justify any decisions made. Making a difference to residents by assessing and advising them with your background knowledge on the Housing Act2004 and Environmental Protection Act 1990. Strong knowledge of Housing legislation is expected for this...
-
Senior Commercial Officer
4 days ago
Uxbridge, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeIf you are a top level Customer Service Professional then this Senior Commercial Officer position may well be the ideal role for you. Some of your duties will include: Managing commercial client accounts sand providing an excellent level of service Building and maintaining professional, long term relationships with clients Preparing routine bids,...
-
Housing Advice
5 days ago
Uxbridge, United Kingdom London Borough of Hillingdon Full timeAbout us At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon. With an ambitious strategy we pride...
-
Housing Advice
3 days ago
Uxbridge, United Kingdom Neway International Ltd Full timeNeway is looking for a Housing Advice & Homeless Prevention Officer to join our client based with Hillingdon Borough Council. This role is starting asap, working 36 hours a week in an ongoing contract. Pay Rate is £23.23 p/h PAYE (equivalent to £29 umbrella) An experienced Housing Advice/ Prevention/Homelessness Assessment Officer who can hit the ground...
-
Night Security Officer
2 weeks ago
Uxbridge, United Kingdom Savills Management Resources Full timeThe Night security officer is accountable to the Duty Managers/Soft Services Manager for the support and delivery of security within the site, however, on a day to day basis task allocation is from the Security Controllers You will ensure exemplary standards of security and customer service are provided to the client and visitors to the site always. You...
-
Night Security Officer
4 days ago
Uxbridge, United Kingdom Savills Management Resources Full time**Purpose of the Role** The security officer is accountable to the Duty managers/Soft Services Manager for the support and delivery of security within the site, however, on a day to day shift basis task allocation is from the Security Controllers You will ensure exemplary standards of security and customer service are provided to the client and visitors to...
-
Sales Office Manager
1 month ago
Uxbridge, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time**Sales Office Manager** **Uxbridge, Middlesex** **£40,000 + Pension + Parking** As a Sales Office Manager you will join an organisation which is at the forefront of their Industry and be part of a team that is passionate about what they do. **Some of your duties will include**: - Managing the sales function and supervising, training and motivating a...
-
Office Administrator
4 days ago
Uxbridge, United Kingdom Park Place Services Full timeWe are specialists in Home Appliance Repair and Servicing. We are looking for an organised Administrator/Booking Co-ordinator to join our small busy office team. We are based on the border of Harefield and Ickenham, Middlesex. Our team of specialists can repair, service, and install all domestic appliances. With our qualified engineers covering the Greater...
-
Senior Finance Officer
4 weeks ago
Uxbridge, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeIf you are a seasoned accounts specialist then this role for a Senior Finance Officer could be the perfect career move for you. Managing the accounts receivable function and minimising the risk of bad debt Collating information and processing all sales invoices on the computer system Chasing overdue payments by telephone, email and by correspondence ...
-
Housing Advisor/ Homeless Prevention
1 month ago
Uxbridge, United Kingdom Prentis Solutions Limited Full timeMust know the HRA (Homeless Reduction Act).To provide a bespoke homeless prevention and intervention caseworker service to those approaching the service with a housing need.To carry out early homeless prevention activities. Advise on a range of housing issues and welfare benefits, assessing support needs and working with multiple internal and external...
-
Senior Commercial Officer
7 days ago
Uxbridge, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeIf you are a top level Customer Service Professional then this Senior Commercial Officer position may well be the ideal role for you. Some of your duties will include: Managing commercial client accounts sand providing an excellent level of service Building and maintaining professional, long term relationships with clients Preparing routine bids,...
-
Senior Commercial Officer
7 days ago
Uxbridge, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full timeIf you are a top level Customer Service Professional then this Senior Commercial Officer position may well be the ideal role for you. Some of your duties will include: Managing commercial client accounts sand providing an excellent level of service Building and maintaining professional, long term relationships with clients Preparing routine bids,...
-
Greater West London Relief Officer
1 week ago
Uxbridge, United Kingdom Securitas Security Services Full time**Are you ready for the next step in your Security Career? Or maybe you would like to join the Security world? Now is your chance - we need you!** **RELIEF SECURITY OFFICER** **Hourly Rate: £9.75 - £12.00ph Depending on site.** **Must be fully flexiable** **Days, Nights & Weekends** **Contracted 36 Hours per week - Overtime Available** **How you will...
-
Assistant Office Customer Service Manager
3 days ago
Uxbridge, United Kingdom Reed Business Support Full timeOur client local to Uxbridge is looking to recruit a hands-on Assistant Office Manager to assist in the smooth running of their office. The role is working Monday to Friday either 8am - 5pm or 9am - 6pm. Key Responsibilities - Work with the team to deliver targets - including opening, closing and daily check standards. - Ensuring the office/building...
-
Academic Services Officer
51 minutes ago
Uxbridge, United Kingdom Navitas Full timeWe are now looking for an Academic Services Officer to join our busy team in Uxbridge! The Academic Services Officer (ASO) is a critical member of the College team and is significantly involved in the administration of the key aspects of the student academic life cycle. The ASO will assist the Manager of Academic Services and the AcademicServices...
-
Security Officer
2 weeks ago
Uxbridge, United Kingdom Securitas Security Services Full time**Are you ready for the next step in your Security Career? Or maybe you would like to join the Security world? Now is your chance - we need you!** **Job Title: Security Officer** **Contracted Hours: 36** **Shift Pattern: Tuesday to Sunday Nights (18:00 to 06:00)** **Pay Rate: £9.50** **UK driving license and access to own transport essential** **How...
-
Lettings Manager
1 month ago
Uxbridge, United Kingdom Worth Recruiting Full time**Worth Recruiting - Property Industry Recruitment** **LETTINGS MANAGER - Housing Association** **Location: Uxbridge, UB8** **Salary: OTE: £40k** **Position: Permanent - Full Time** Do you love working in sales/lettings but fed-up of the long hours? Do you enjoy speaking to people but would rather do so from one seat? Then look no further! We are...
-
Principle Tenancy Management Offcer
7 days ago
Uxbridge, United Kingdom Fox Morris Group Full timeFox Morris are working with London Borough of Hillingdon in relations to finding a Principle Tenancy Management Officer to start work ASAP! **Responsibilities** - Manage a team delivering a high quality, responsive private sector housing service that meets the needs of its customers. - Responsible for ensuring enforcement action taken is in line with...
-
Commercial Officer
4 weeks ago
Uxbridge, United Kingdom Burton Bolton & Rose Recruitment Services Limited Full time**Commercial Officer** **Higher Denham, Middlesex** **£28,000 + Pension + Parking** If you are a customer service professional an want a really varied role then you really need to look at this Commercial Officer position. **Some of your duties will include**: - Managing commercial clients accounts and providing an excellent level of service - Building...