Housekeeping Supervisor

**Housekeeping Supervisor | Full Time - 37.5hrs per week | | Permanent Contract | Hove | Excellent Benefits |**

The Montefiore Hospital are looking for a Housekeeping Supervisor to join our established team at their site located in Hove.

**Duties & Responsibilities**:

- To jointly lead the housekeeping team, organizing the work load, ensuring standards and compliance and motivating the team.
- To take an active part in the rota and housekeeping duties as part of the team.
- To produce an appropriate staff rota and regularly review staffing levels. Manage bank staff’s hours on a shift by shift basis. Manage sickness, holidays and ensure appropriate cover at all times.
- To assist with recruitment and induction of new staff and ensure all staff are fully trained and relevant documentation is completed.
- To carry out staff reviews and monthly one to one meetings as part of the Spire Enabling Excellence Program.
- To manage and control Laundry levels and assist in laundry ordering and reject reporting.
- To ensure all documentation is completed accurately and in a timely manner including audits and Health and Safety risk assessments.
- To handle complaints and issues as well as creating action plans following Patient Satisfaction Surveys.
- To assist in investigation and completion of issues logged on our Datix system.
- To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager.
- Assist with the management of the stock levels and ordering of supplies for the housekeeping functions and team.
- To be flexible to assist in other hotel services departments should the need arise
- Quality assurance and patient confidentiality must be maintained at all times

**Who we are looking for**:

- Previous housekeeping/cleaning experience.
- Has proven experience being in a supervisory / team leader position where you have managed a team.
- Experience of working in a customer focussed role.
- Strong customer service skills with a keen eye for detail.
- Ability to communicate with a wide range of people at all levels.
- Ability to build and maintain effective working relationships.
- The ability to work effectively as part of a team.
- Ability to work on own initiative and prioritise demanding workloads accordingly.
- Ability to lead a team and delegate workload effectively
- A flexible and adaptable approach to shifts.
- Good organisational skills with the ability to prioritise tasks to ensure deadlines are met.

**Working Hours**:37.5 hours per week

**Contract Type**:Permanent

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

**Our Values**:
We are extremely proud of our heritage in private healthcare and of our values as an organisation:

- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together

**_Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. _**

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

**_For us, it's more than just treating patients; it's about looking after people. _**

**About Us**:
At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

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