Receptionist
6 months ago
**What is the job?**
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.
**Your Day To Day**:
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests,
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs - record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and
wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Jump into other ad-hoc duties when your colleagues need your help
- Perform Duty Manager shifts/tasks.
- Any other responsibilities as arise.
**What We Need From You**:
- Communication skills - guests will need to come to you with concerns as well as
compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guest leaves
with great memories
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and
computers
- Flexibility - Late evenings, Early mornings, Weekend and Holiday shifts are all part of the job
- Experience - ideally you’ll have spent at least one year in a front desk or guest service
position
- Strength - sometimes you’ll need to lift, push and pull big objects up to (15 kg).
This can involve bending and kneeling
**What We Offer?**
We’ll reward all your hard work with a great salary and benefits - including uniform, great room discount and superb training.
Join us and you’ll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
**Job Types**: Full-time, Permanent
Pay: £12.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Company pension
- Employee discount
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Brighton: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Which days can you work each week?
Work Location: In person
-
Receptionist
4 weeks ago
Brighton, United Kingdom CV-Library Full timeAre you looking for an exciting opportunity to join a supportive and forward-thinking company? We are recruiting on behalf of a client for a Receptionist/Admin Assistant to become part of a dynamic and inclusive team. This organisation values collaboration, professional growth, and employee wellbeing, offering a positive workplace where you can thrive. As...
-
Receptionist
7 months ago
Brighton, United Kingdom UK Nationwide Full timeOur client is looking for Receptionists to join their team across Brighton. Their team constantly aim to maintain the highest standards of safety and security for all their visitors and employees We are looking for a receptionist with a pleasing personality and customer service attitude to manage our front offices. If you are someone who loves interacting...
-
Receptionist
6 months ago
Brighton, United Kingdom Tech Connected Full time**Join Our Team: Receptionist** Are you a welcoming and organised individual ready to be the smiling face of our company? Join us in vibrant Brighton as our Receptionist and play a key role in delivering exceptional service to our guests! - Location: Lively Brighton - Experience the Charm of the South Coast! - Salary: Competitive, £12-14 per hour - Full &...
-
Receptionist
6 months ago
Brighton, United Kingdom Tate Recruitment Limited Full timeTemporary Receptionist Central Brighton £11.44ph Adhoc cover - days and weeks available Our client require a temporary Receptionist to cover staff absence on the front desk, so can be very adhoc. This would be perfect if you are looking for odd days work around other commitments you may have in the week? Full training will be given so you can join the...
-
Receptionist
7 months ago
Brighton, United Kingdom Maldron Hotel Full time**Receptionist - Dalata Hotel Group** **We have a fantastic new vacancy for Receptionist in the excellent Maldron Hotel Brighton** We're in search of a personable and proactive Receptionist to join our team at the brand-new 225-bedroom 4-Star Maldron Hotel Brighton, located in the vibrant heart of Brighton. As part of the Dalata Group, we're dedicated to...
-
Receptionist
7 months ago
Brighton, United Kingdom The Ivy Brighton Brasserie Full time**RECEPTIONIST** Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident **Receptionist **to join our supportive team in one of the UK’s leading restaurant brands. **Benefits & **R**ewards**: - ** 50%...
-
Receptionist
6 months ago
Brighton, United Kingdom Nuffield Health Full timeHEAD OFFICE Receptionist **Receptionist** Brighton Hospital | Customer | Permanent Contract | Full Time £23,887.50 per annum 37.5 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where...
-
Receptionist
4 weeks ago
Brighton, United Kingdom Clearline Recruitment Ltd Full timeAre you looking for an exciting opportunity to join a supportive and forward-thinking company? We are recruiting on behalf of a client for a Receptionist/Admin Assistant to become part of a dynamic and inclusive team. This organisation values collaboration, professional growth, and employee wellbeing, offering a positive workplace where you can thrive.As an...
-
Receptionist
6 months ago
Brighton, United Kingdom Sussex Partnership NHS FoundationTrust Full timeWe are looking for a Receptionist to join our friendly team at East Brighton Community Mental Health Centre (EBCMHC). Full training will be given for this post. - Handling reception and various tasks as stated above - Referring to 'Carenotes' to checking client appointments when needed - handling room bookings for the building and resulting issues - Working...
-
Receptionist
6 months ago
Brighton, United Kingdom Sussex Partnership NHS FoundationTrust Full timeWe are looking for a Receptionist to join our friendly team at East Brighton Community Mental Health Centre (EBCMHC). Full training will be given for this post. Handling reception and various tasks as stated above Referring to 'Carenotes' to checking client appointments when needed handling room bookings for the building and resulting issues Working on...
-
Receptionist
6 months ago
Brighton, United Kingdom Nuffield Health Full timeReceptionist Brighton Hospital | Customer | Permanent Contract | Full Time £23,887.50 per annum 37.5 hours per week As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re...
-
Dental Receptionist
6 months ago
Brighton, United Kingdom Quality Dental Group Full time**Excellent opportunity for a passionate and fun loving full time Offsite receptionist to work for the Quality Dental Group.** Our group of dental practices provides excellent General and Cosmetic dental procedures. We have a clear set of Visions and Values that all our team adhere to and we aid all our staff to expand and develop their knowledge and skill...
-
Receptionist, Malmaison
6 months ago
Brighton, United Kingdom MHDV Full time**Receptionist, Malmaison** **Up To £13.08 Per Hour Inc Loyalty Bonus, Generous Company Benefits, Training & Development** **Full Time - 40 Hours** **Brighton** We are looking for a friendly, passionate and energetic receptionist to join the team at Malmaison. You will be the face of our hotel, get paid for doing what you love, get loads of perks and...
-
Receptionist /admin
8 months ago
Brighton, United Kingdom RX Plus Facilities Full time**Job Title: Receptionist / Admin**: **Company: Mitie Group Ltd**:
-
Receptionist
6 months ago
Brighton, United Kingdom Sussex Partnership NHS Foundation Trust Full timeThe receptionist will be working in this post on Tuesdays/Wednesdays and Thursdays 8.30am-5pm. This will include daily liaison with a wide range of staff at all levels and regular contact with people who use our services and their carers. They may occasionally be distressed or aggravated. to provide a comprehensive range of reception duties. To liaise with...
-
Dental Receptionist
7 months ago
Brighton, United Kingdom MK Dental and Implant Clinic Full timeAre you a friendly and organised individual with exceptional interpersonal skills? Do you thrive in a fast-paced environment and enjoy providing top-notch customer service? If so, we have an exciting opportunity for you to join our busy Dental Practice in Brighton as a Dental Receptionist! We are seeking a dedicated and personable Dental Receptionist to be...
-
Receptionist Hosts
6 months ago
Brighton, United Kingdom The Coal Shed Brighton Full timeWe are thrilled to announce that the Coal Shed is moving to a bigger venue and are looking for an experienced **Receptionist Hosts** to join our team. The Coal Shed is a steak restaurant in the heart of Brighton. The Coal Shed celebrates coal roasted rare breed heritage meat and South Coast seafood, inspired by Founder Raz Helalat’s Persian roots by...
-
Receptionist
7 months ago
Brighton, United Kingdom Hakim Group Full timeWhat’s in it for you?: The opportunity to join a friendly and supportive team of Optical receptionists, Dispensing Opticians and Optometrists. Our reception customer delight survey scores are always 4.6/5 and higher due to the quality of service we offer and the enthusiasm and helpfulness of our staff. As an independent practice, we can provide a wide...
-
Receptionist
6 months ago
Brighton, United Kingdom Bupa Global Full timeReceptionist **Job Description**: **Receptionist** **Victory House, Brighton** **Monday - Friday 13:00 - 18:00** **Permanent** **Salary £23,600 (prorated) + Fantastic Benefits** **Part time (25 Hours)** Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service...
-
Medical Receptionist
3 days ago
Brighton, Brighton and Hove, United Kingdom Chase Medical Full timeChase Medical is currently seeking a dedicated and organized Medical Receptionist to join their team at a busy GP surgery located near Brighton, England.The ideal candidate will have previous experience working as a receptionist in a GP surgery environment and be able to work effectively in a fast-paced setting. The role involves various administrative tasks...