Treatment Coordinator

6 months ago

Wilmslow, United Kingdom Smart Dental Care Full time

Are you passionate about dental health and making a real difference in patients' lives? Do you thrive in a dynamic and supportive team environment? If so, we have an exciting opportunity for you to join our team as a **Treatment Coordinator** at **Wilmslow Dental Centre**

**The Practice**

At **Wilmslow Dental Centre** we have a passionate team of expert clinicians, nurses and key staff to help deliver state-of-the-art treatments and service excellence. Part of our success is the closeness of the team and the strong bond that brings us all together which we think is reflected in our Google reviews. Located in the heart of Wilmslow, we are a leading dental practice dedicated to providing high-quality dental care in a warm and welcoming environment. We are a 4-surgery practice, providing mixed **NHS and Private** treatments.

**The Opportunity**

We are currently seeking an **experienced** **Treatment Coordinator** to join our passionate team on a **Part-time **basis (20 hours). Your working pattern will be 2.5 days/week - Tuesday (8 hours), Thursday (8 hours) and Friday morning (4 hours). You will play a vital role in guiding our patients through their dental journey, ensuring they receive the highest level of care. From assisting with treatment planning to managing complex treatment plans, your focus will be on ensuring smooth patient transitions and ultimate satisfaction.

**Key Responsibilities include**:

- Engaging in marketing initiatives, open days, and liaising with specialists
- Collaborating closely with our reception and nursing teams
- Recruiting and consulting with new patients, presenting treatment and payment options
- Assisting dentists in treatment planning, managing patient records, and scheduling
- Monitoring patient sources and promptly responding to inquiries, ensuring an exceptional patient experience

**Requirements and skills**:

- A minimum of 3 years' experience in a dental practice (Dental Nursing experience preferred)
- **GDC registration and previous Treatment Coordinator experience is essential**:

- Strong work ethic and a team player attitude.
- Passion for providing high-quality patient care
- Keenness to learn and maintain high standards in Continuing Professional Development (CPD)
- Proficiency in patient confidentiality and information security
- Knowledge of general dental treatments, including composite bonding, implants, and aligners.
- Proficiency in dental software, scanners, and MS Office Suite
- Exceptional customer service skills and flexibility
- Availability to work in shifts

**What can we offer you?**

As our **Receptionist**, we can provide you with a structured career pathway with training and development. Benefits include:

- A competitive starting salary (dependent upon experience)
- The opportunity to take on enhanced duties within the practice
- Incentives on the sale of Private Treatment
- Modern computerised surgeries
- Help us, help you Employees can take advantage of our referral scheme
- Annual appraisals

**How to apply

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