Deskside Support Engineer

2 weeks ago

Malmesbury, United Kingdom Concept Resourcing Full time

Concept are currently recruiting for a Deskside Support Engineer commutable to both Hemel Hempstead and Malmesbury

The purpose of this role is to provide technical support for the End User Technology environment involving desktop computing and corporate IT services.

**Package**:

- £160 per day payable via umbrella company (InsideIR35)
- 3 months initial contract
- Monday to Friday
- Monday, Wednesday, and Friday on-site in Malmesbury
- Tuesday/Thursday on-site in Hemel Hempstead
- 9am
- 5.30pm*
- Site based working

**The role**
- Hardware and Software installations
- Remote hands
- Installation and configuration
- At least 2 years' experience working on installation and configuration of desktops, laptops, and printers
- Able to follow pre-written scripts
- Experience in delivering deskside support
- Excellent communication skills (verbal and written)
- Excellent Time management and Organisational skills.
- A good theoretical and practical approach to diagnosing problems.
- Ability to work independently on a wide range of products.
- Customer support skills
- Good all-round understanding of hardware maintenance/break-fix

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