Sales Support Medical

**EY168 Sales Support (Medical)**
**Location: Malmesbury**
**Salary: £26,000 - £28,000 DOE**
**Monday to Friday 8:30am - 5:00pm**
**Overview**:
First Military Recruitment are currently seeking a commercially minded, hands-on Sales & Customer focussed individual with passion to deliver outstanding customer experience within the medical sector.
**Duties and Responsibilities**:

- Good knowledge of a broad range of medical equipment & awareness of the UK Healthcare market would be beneficial.
- Customer Contact and Vendor Relationship Management: Working in close partnership with Account managers, ensure NHS Trusts & large non-NHS vendor collections run smoothly, have regular contact & maintain positive relationships with all key stakeholders.
- Drive direct sales via 3rd Party portals: Identify suitable products, set pricing, merchandise effectively & manage customer requests in a timely manner
- Maintain positive relationships with all key stakeholders at high priority active Vendors
- Resolve customer queries in advance of collection scheduling, managing consignments and updating vendors where specifically required.
- Vendor reporting: stock and financial reports provided to Vendors on behalf of the sales team
- Gathering account details for new vendors and maintaining CRM records of all contacts
- Identify vendors not in regular contact, working with account managers to make outbound calls
- Identify upcoming large stock opportunities & pass to Account Managers to follow up
- Support quality control checks of webcast sales (quantities, labels, spelling etc)
- Identify and highlight suitable stock for Retail sale and coordinate with Account Managers to agree pricing
- Manage customer enquiries including technical information on specific equipment (with support of
- Medical Engineering) & support specific equipment sourcing requests
- Capture & pass on customer packing requests.
- Continuously improving efficient & effective communication processes for customer queries with consideration of ongoing Marketing activity
- Conduct webcast sales clerking when required, and support auctioneers.

**Skills and Qualifications**:

- 3+ years Sales experience
- Ideally some knowledge of medical equipment and awareness of the UK Healthcare market
- Strong Microsoft suite skills
- Analytical skills
- Familiarity with doing business on eCommerce platform
- Strong personal drive with a hands-on, detail oriented, analytical approach
- Commercially minded with proven sales experience
- Strong organisational & problem-solving skills
- Strong relationship management skills

**Location: Malmesbury**
**Salary: £26,000 - £28,000 DOE