Administrative Officer

3 weeks ago


Birkenhead, United Kingdom Wirral Community Health and Care NHS Foundation Trust Full time

An opportunity has arisen within the Centralised Booking Service within the Access and Intermediate Care Team, Wirral Community Health and Care NHS Foundation Trust. We are looking for an enthusiastic and flexible Admin Officer to join our team of staff at St Catherine’s Health Centre.

The service operates between the hours of 8am - 8pm 7 days per week..

You will be required to work as part of a team and be flexible within your working approach e.g. cover for annual leave and sickness. Previous experience in a call centre environment would be advantageous, however, full training will be provided.

Salary - Band 2

Shifts - Various

The post will include working within the Call Centre taking calls from patients relating to appointment bookings, community nursing, OOH and also completing administrative tasks within the team.

The post will also require reception cover at Eastham WIC.

Centralised Booking Service is a large team who support a variety of services within the Trust,

The office environment is relaxed and friendly where the patient is at the heart of everything we do.
- Handling incoming calls for Centralised Booking Service
- Booking appointments for patients in the community
- Completing admin duties for various community services
- Reception duties at Eastham WIC
- Call handling for Single Point of Access



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