1st Line Support

3 weeks ago


Wolverhampton, United Kingdom BCT Resourcing Full time

Position: 1st Line IT Support
Location: West Midlands / Remote

**Salary**: £28000 - £32000 per annum

Our client is looking to recruit a 1st Line Support to be based in West Midlands.

The Role & Responsibilities:
Assessing the complexity of an issue and dealing with it yourself, or escalating to a senior
Ensure all calls are logged into the help desk system and progress notes are added to all calls
Proactively managing problem calls through to completion in a timely basis
Proactively working to improve internal processes
Identification of potential opportunities to replace or implement new solutions

Key Skills and Experience

Very good English communication skills.
Great customer service skills.
Strong knowledge of Microsoft operating systems with emphasis on Windows 7, 8, 10.
Strong knowledge of the Microsoft Office suite.
Self-motivated, well organised.
Good IP networking skills.

INDLP


  • First Line Support

    7 days ago


    Wolverhampton, United Kingdom Adecco UK Full time

    **Excellent NEW Role Available** **First Line Customer Support** **Full Time - Based in Wolverhampton** **£9.90 per hour** **Rota Basis - Working hours between 5:00am - 11:00pm** **Temporary to permanent** Our client is currently recruiting for a Customer Service Advisor to join their progressive company based in Wolverhampton. This is a fantastic...

  • First Line Support

    4 weeks ago


    Wolverhampton, United Kingdom Adecco UK Full time

    **Excellent NEW Role Available** **First Line Customer Support** **Full Time - Based in Wolverhampton** **£10.90 per hour** **Rota Basis - Working hours between 6:00am - 11:00pm** **Temporary to permanent **HYBRID WORKING*** Our client is currently recruiting for a Customer Service Advisor to join their progressive company based in Wolverhampton. This...

  • Shift Support

    4 weeks ago


    Wolverhampton, United Kingdom IPL Full time

    **IPL **is a global leading sustainable packaging solutions provider that manufactures specialty rigid packaging products used in the food, consumer, agricultural, logistics and environmental markets. We have over 2,500 colleagues in 20 manufacturing facilities, two corporate & sales offices and three R&D facilities across the U.S., Canada, the U.K.,...

  • Security Supervisor

    4 weeks ago


    Wolverhampton, United Kingdom Carlisle Support Services Full time

    Carlisle Support Services security officers are charged with implementing the site security procedures and security of NHS Trust Wolverhampton. As a highly valued client, it is our responsibility to deliver the best possible service and carry out our duties in line with NHS Trust site security policy. - **Valid SIA license - DS and CCTV**: - **Willing to...

  • Support Secretary

    4 weeks ago


    Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    To provide comprehensive clerical support to Directorate Management Team, Consultants and Junior Medical Staff across the whole range of associated activities. To undertake various clerical duties in connection with the custody and use of health records. This includes all administrative procedures and documentation associated with a patient's attendance...


  • Wolverhampton, United Kingdom Chalkline Education & Support Full time

    As an outreach Tutor for Chalkline, you would be considered an agency worker. There is **no need register as self-employed**, but if you prefer it that way, we can still work with you. If you are a passionate, patient and creative Teacher, Tutor or TA with teaching qualifications and experience with SEMH/SEND, we want to hear from you! Most assignments take...

  • Send Outreach Tutor

    4 weeks ago


    Wolverhampton, United Kingdom Chalkline Education & Support Full time

    If you are a passionate, patient and creative SEND experienced Teacher/Tutor with teaching qualifications and experience with challenging behaviours and adapting and supporting learners to overcome barriers, we want to hear from you! As an outreach Tutor for Chalkline, you would be considered an agency worker. There is **no need register as self-employed**,...


  • Wolverhampton, United Kingdom Reed Business Support Full time

    **REED are pleased to be working alongside a leading specialist mortgage lender to recruit a Collections & Servicing Quality and Performance Analyst position on a permanent basis** The purpose of this role is to lead the delivery of Quality & Performance and ensure that the highest of standards are maintained at all times **The main duties of this position...


  • Wolverhampton, United Kingdom Compton Care Full time

    Job summary We are seeking a highly experienced and pro-active administrator to join us as a Business Support officer. This role will have management responsibility for the clinical administration team and volunteers and will provide a high level of professional and confidential support to our clinical management team. If you are passionate, driven,...


  • Wolverhampton, United Kingdom Black Country Job Support Full time

    Job overview We have an exciting opportunity for a band 6 Occupational Therapist to join our Community mental health teams (CMHT). We are looking for an experienced Occupational Therapist who has a passion for mental health, is highly motivated and enthusiastic. You will be part of a dynamic, supportive and diverse multi-disciplinary team. You will...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    Ensure patients, family and carers are treated with dignity and respect and in keeping with the RWT approach and Macmillan values Provide dedicated and knowledgeable support to patients receiving care and treatment at RWT Demonstrate a broad understanding of cancer treatments offered within RWT and tertiary centres Co-ordinate the transfer of care between...

  • WMS Analyst

    2 weeks ago


    Wolverhampton, United Kingdom EA First Full time

    My client is looking to bring on board and experienced WMS Analyst base din Wolverhampton, to support the 1st and 2nd line IT help desk. My client are a global third party logistics provider, who are looking to bring on board a WMS Analyst based in Wolverhampton to support the team in their continued growth. The key responsibilities of the WMS Analyst...


  • Wolverhampton, United Kingdom Black Country Job Support Full time

    Job overview An opportunity has arisen for a permanent, full-time, Band 6 Senior Community Psychiatric Nurses to join the Complex Care Team; a mental health community service in Wolverhampton.  Band 6 Salary: Per Annum Hours: 37.5 hours per week The Complex care service is based at Penn Hospital in Wolverhampton. We are a community based...


  • Wolverhampton, United Kingdom Culligan Shared Services Full time

    Who are we?Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class...


  • Wolverhampton, United Kingdom Black Country Job Support Full time

    Job overview Band 4 Assistant Psychologist 37.5 hours , Cancer Palliative & Bereavement. The successful candidate will have existing or recent extensive experience of working in Cancer, Palliative & Bereavement – either in a training or qualified post The Physical Health Psychology Service is a team of psychologists, therapists and counsellors who...


  • Wolverhampton, United Kingdom The Royal Wolverhampton NHS Trust Full time

    We are committed to building a dynamic, flexible and enthusiastic team that will support delivering our services for the future. You will assist with care of patients under the appropriate supervision from the wider team. The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services...

  • Doorman

    4 weeks ago


    Wolverhampton, United Kingdom 1st Class Security Services Limited Full time

    Doorman/Doorwoman Required Valid SIA Door Supervisor Licence is essential experience is required but not essential as ongoing training and support is provided reliability is a must we are looking for door staff for wolverhampton Telford and Shrewsbury **Job Types**: Freelance, Temp to perm, Zero hours contract **Salary**: £10.50-£14.50 per...


  • Wolverhampton, West Midlands, United Kingdom 1st Executive Full time

    Role: IT Procurement Manager Wolverhampton - 2 days in office per week Are you an ambitious IT Procurement professional looking to fast-track your a career? Our client, a leading UK 'Blue-Chip', is looking to recruit an IT Procurement Manager within their Global Procurement function. This is a fantastic development role for an individual with IT...


  • Wolverhampton, United Kingdom Black Country Job Support Full time

    Job overview Physical Health Psychology: Band 7- 8a Development Post 0.4 WTE (15 hours) Cancer Services Wolverhampton The Physical Health Psychology Service is a team of psychologists, therapists and counsellors who aim to assist people in adapting to and developing creative solutions for living with physical health problems. The Black Country...


  • Wolverhampton, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264401**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Part-time**Number of jobs available**: - 10Contents Location About the job **Benefits**: Things you need...