Sales Assistant

4 days ago


Abingdon, United Kingdom Miele Company Limited Full time

**Sales Assistant - Abingdon Experience Centre / Outlet Store**

The Direct Sales team are currently recruiting for Sale Assistants to join our the team within our Abingdon Experience Centre and Outlet Store on a permanent basis.
**About Miele**:
Miele is a world leader in the production of premium domestic and commercial appliances. As current winners of the Domestic and General Total Excellence and Quality award, we take immense pride, not only in the quality of our appliances but all aspects of customer services.

Since being founded in 1899 Miele has followed its 'Forever Better' brand promise. This means: we will do all that we can to be "forever better" than our competitors and "forever better" than we already are. For our customers, this means the peace of mind of knowing that choosing Miele is a good decision - and probably the decision of a lifetime. For Miele, meeting the expectations of its customers when it comes to products and services - and even exceeding them where possible - is of the utmost importance.

Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 450 employees in all areas of our business and can provide a great foundation to progress your career within the organisation.

We are always looking for dynamic individuals who can share the passion we have for our products and who can contribute to our continued growth.
**Overview**:
This role is predominantly based on the shop floor, serving and advising customers face-to-face, but will be required to assist other areas of Direct Sales including telesales when operationally required.

We have a full-time vacancy available. The role requires hours to be worked flexibly during our core operating hours detailed below;
Monday - Friday - 8.00 am to 20.00 pm

Saturday - 9.00 am to 16.00 pm
**The Role**:
The role holder will:

- Give product advice on appliances and accessories to consumers
- Sell Miele products to consumers confidently, explaining features and benefits whilst successfully up selling and cross selling to optimise sales.
- Accurately process appliance and accessory sales orders and achieve team and individual sales targets’
- Demonstrate Miele appliances confidently and professionally to both pre-purchasers and owners
- Deal professionally with customer queries - over the phone, face to face and via written communication ensuring accurate well-constructed responses.
**The Person**:
Will have a good understanding and experience of working directly with customers in a sales role. They should have excellent written and verbal skills and be able to communicate effectively at all levels. An ability to prioritise and handle multiple tasks at any given time is essential.

**What’s on Offer?**
- Salary: up to £23,500 FTE (Depending on Experience)
- Company Bonus Scheme
- 25 days holiday, plus bank holidays
- Contributory pension scheme
- Income protection scheme
- Medicash Scheme - money back towards the cost of healthcare and wellness
- Childcare voucher / Eye-care voucher / Cycle to work scheme
- Well-being activities including free access to massage and health therapist, yoga and singing group.
- Substantial discount on company products
- Free parking



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