Service Administration Supervisor

3 weeks ago


Heathrow, United Kingdom Scania Full time

**Role**: Service Administration Supervisor

**Location**: Based from Scania Heathrow covering the South Central Region (Heathrow, Southampton, Fareham, Swindon, Abingdon and Banbury)

**Salary**: £35,000 - £40,000 with an excellent benefits package including an annual bonus scheme

**Working hours**: Monday - Friday 0800 - 1700. You will be required to work additional weekend hours within our months end.

We have an exciting opportunity to join our South-Central Region as our Service Administration Supervisor. You will be an organised and process orientated individual, with excellent attention to detail. Responsible for overseeing a team of administrators, across all six branches within the South-Central region, you will lead your team to deliver an exceptional service, build positive working relationships and ensure the efficient running of our invoicing system.

Previous supervisory positions will be advantageous, but not essential.

**Key responsibilities**:

- **Leadership **- monitor, coach and enhance performance of the Service Administration team.
- **Process Improvement **- review, streamline and improve administrative processes across the region.
- **Customer Service** - build and develop relationships with new and existing customers, understanding their needs, and delivering an exceptional customer experience.
- **Invoicing** - oversee and ensure the regions invoicing is smooth and efficient.

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
- Requisition ID: 6805- Number of Openings: 1.0- Part-time / Full-time: Full-time- Regular / Temporary: Permanent- Country / Region: GB- Location(s): Heathrow, GB, TW19 7LY- Required Travel: 0-25%- Workplace: On-site



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