Finance Administrator

**Job description**

**Company name**:
Care & Custody, Derwentside Immigration Removal Centre

**Job Title**:
**Finance Administrator**

**Reporting to (position)**

Finance Business Partner

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**Our values and behaviours**

Delivering the exceptional, every day
- **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- **Our promise to our people**: a place to work where you can thrive and be your best every day.
- **Our promise to our customers**: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- **Our culture - our core values and how we behave**:

- **We are one Mitie**:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- **We are built on integrity and trust**:integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- **We go the extra mile**:whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- **Our diversity makes us stronger**:we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- **Our customers' business, is our business**:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

**Job objectives and responsibilities**
- **To provide an effective and efficient financial administration service to the Centre**

**Main duties**

1. Provide a financial administrative service that meets the needs of the Centre in line with contractual and company standards.

2. Administer all aspects of resident accounts in line with contractual and company standards.

3. Collate, produce and distribute, as required, financial documents and information, including budgetary information, in a timely manner consistent with company standards of efficiency and accuracy.

4. Liaise with the company Management Accountant to ensure relevant, accurate and timley financial information is reported.

5. Create and maintain manual and computer records and files such that records are up to date and information can be accessed readily.

6. Ensure all administration for the office (eg. post, stationery, etc) is completed efficiently thus ensuring smooth running of the office at all times.

7. Deal with routine enquiries so that an appropriate response is given.

8. Maintain comprehensive stocks of all forms and documentation required so that they are available when required.

9. Support the wider administrative team, undertaking duties as required, to assist in the smooth running of the Centre.

**Person Specification**

**Essential**
- Relevant previous experience in an administrative role handling sensitive and confidential information, including pay
- Clear communicator with a good standard or verbal and written English
- Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook

**Desirable**
- Qualifications or accreditation to Level 2 or above: CSE - grade 1, GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C, intermediate apprenticeship, level 2 NVQ, Award, Certificate or Diploma
- Previous experience of working in a finance administrative support role

**Delivering Excellence**
- Produces high quality, accurate work to timescale
- Follows and understands Care & Custody standards and procedures
- Clearly understands consequences of not achieving standards
- Records and checks information and documentation accurately
- Maintains concentration and focus on task/job in hand
- Actively seeks ways to make improvements
- Accepts responsibility for own actions

**Communication**
- Is confident, clear, accurate and to the point when sharing/giving information
- Maintains eye contact when communicating
- Asks questions and probes to gain relevant information
- Summarises key relevant points
- Seeks clarification when necessary
- Listens to and carefully reads instructions and information
- Is discreet and maintains confidentiality of information
- Is polite and tactful
- Checks theirs and others understanding
- Adjusts language to the demands of the situation
- Uses non-verbal communication constructively and effectively

**Safety, Dignity and Diversity**
- Shows respect for others treating people fairly with dignity and consideration
- Knows the Company policy on safety, dignity and diversity
- Maintains the health, safety and welfare of self and others
- Does not discriminate against or harass others
- Challenges inappropriate behaviour and language explaining why it is unacceptable

**Planning and Organ