Sales Development Representative
3 days ago
**Position: Sales Development Representative
Location: Newcastle (Hybrid) - In office one day per week**
**ABOUT ACT**
Act has one purpose - to fuel small business growth. We do so by delivering modern and innovative software and services, purpose-built for the unique needs of today’s small businesses. Act is a recognized leader in the small business segment for solutionsthat drive customer acquisition and retention. In addition, we are the **Winner of Comparably's "Best CEO", "Best CEO for Women" and "Best Company for Work/Life Balance" awards**
Act is currently looking for a Sales Development Representatives to join our all-star team of dynamic, passionate, and innovative individuals. If you are interested in joining the Act Nation and Living the Exclamation please send your CV to the link provided.
**GENERAL DESCRIPTION**
As a Sales Development Representative, you’re able to channel your hard work and desire to succeed into a fulfilling career. Establish yourself at a global software company with 35 years of industry leading experience and create the stability you need, withina fun environment that promotes growth.
Sales Development Representatives actively reach out to our expansive customer base and potential customers to set up sales opportunities for our Account Sales Executives. The SDR will be responsible for tracking, presenting weekly results, establishing meetingsand owning their pipeline.
Position requires ability to work off leads, knowledge of how to communicate with customers, have great organizational skills and be able to multi-task and prioritise in a high-volume, fast-paced sales environment. Basic sales or telemarketing experience area plus.
**General Job Duties/Responsibilities**
- Initiate outbound sales by calling new businesses, as well as using warm lead lists to contact existing customers to up sell/cross sell into premium services.
- Educate customers on product offerings and services to gain interest in Act software to create an opportunity for the Account Sales Executives to close the sale.
- Identify customer issues and provides appropriate solutions of products.
- Consistently meets generation opportunity goals, as well as sales close rate percentage while maintaining customer satisfaction
- Continued product education to better service customer calls.
- Maintain accurate daily record of sales in sales tracker and CRM system.
**Education/Experience Requirements**
- Good organisational skills and the ability to multi-task and prioritise in a high-volume, fast paced environment.
- Strong customer service and telesales skills
- Experience with Web Based Applications, Sales automation tools and Windows
- Outgoing Personality and professional aptitude
- Ability to manage sensitive and critical client information
- Ability to remain calm under pressure
- Excellent verbal and written communication skills
- Problem solving and decision-making skills
**What Act Brings to the Table**
**Benefits [UK]**
- 25 days annual leave, + Bank Holidays (plus the option to purchase up to 3 days extra for the following year)
- Free day off on your Birthday
- Simply Health - Dental, Optical, EAP and Alternative Health care cash back scheme
- Subsidised Gym (£10 per Month)
- Wednesday Afternoon Club - time to socialise with colleagues, with free beer, wine, snacks
- Catered lunch, once a month
- Free fruit
- Free Tea/Coffee/Chocolate/Fruit Tea/Milk
- Subsidised Vending (20p per item)
- Public Transport season ticket loan scheme
- Tech Scheme
- Cycle to Work Scheme
- Childcare Vouchers
- Aviva Contributory Pension Scheme (Match + 2% (up to 10%)
- Income Protection Scheme
- Death in Service
- Working from Home Allowance
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