Receptionist

3 weeks ago


Birmingham, United Kingdom OCS Group UK Ltd Full time

We have a vacancy for a Receptionist for one of our Key Clients whose offices are based within a vibrant and customer centric setting within Birmingham city centre.
You will work in the busy and ever-changing environment of the reception within our hardworking team, ensuring customer satisfaction and care amongst clients and visitors alike.
**You will**:

- Receive high profile visitors who need to be dealt with efficiently, ensuring mínimal delay in them meeting their host or attending their meeting.
- Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care.
- Perform basic administration tasks, such as arranging meeting rooms, booking travel, arranging pre-booked refreshments, arranging site passes, supporting by-weekly mass inductions and on-boarding, dealing with telephone calls as per the Client's KPI's etal.
- Provide information to visitors in a concise and friendly manner.

**As a successful Receptionist within our team you will need**:

- Experience of working in a similar role within a corporate environment.
- A well presented individual with a professional manner with excellent customer service, written and verbal skills.
- Good working knowledge of reception administrative duties.
- Excellent PC skills to include Outlook, Word and Excel.
- High level of accuracy and attention to detail.
- Ability to work well under pressure in a fast moving and challenging reception environment.
- Enthusiasm, flexibility and team-working skills and the ability to work under own initiative.

**What will you get in return?**
- A pension scheme
- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development
- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme
- discounted bicycles
- Access to our Employee Assistance Programme
- 24-7 Wellbeing Support

**Why join OCS Group Ltd?**
OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.
We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.
OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continuesto be privately owned since its inception in 1900.
We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.
We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you wantto develop you career, OCS is a great choice.
OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues stayingwith OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.


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