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Customer Service Representative

4 months ago

Sheffield, United Kingdom CPG Consultants Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

**Duties**:

- Answer incoming customer calls and respond to inquiries or concerns promptly and professionally
- Provide accurate information about products and services
- Utilize data entry skills to update customer accounts and maintain accurate records
- Analyze customer needs and recommend appropriate solutions or products
- Demonstrate excellent phone etiquette and interpersonal skills

**Requirements**:

- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Excellent verbal and written communication skills

Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.

**Salary**: From £24,002.60 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 18/04/2024