Customer Relationship Executive
5 days ago
Success Recruit are currently working with a leading property investment company who are seeking to recruit a Customer Relationship Executive to join their growing team based in Central Essex.
**The successful Customer Relationship Executive will be expected to**:
- Have previous experience within a customer focused position
- Have a knowledge of standard software packages and the ability to learn company specific software if required
- Ideally have previous property knowledge and background
**The successful Customer Relationship Executive will be rewarded with**:
- The opportunity to join a friendly and positive team within an established company
- Ability to attend overseas business travel to support the team (as required)
- Free on-site parking
The successful Customer Relationship Executive will be responsible for enhancing the effectiveness of the company by supporting the team through exceptional organisation, coordination and communication.
Duties to include but not limited to:
- Acting as a point of contact for new enquiries; dealing with correspondence and phone calls
- Build a relationship with enquires coming into the business
- Reengagement of database via campaigns
- Make bookings for events hosted at the office and other locations
- To have an exceptional telephone manor and ensure all information required is captured on the initial call to enable the team to effectively assist the prospect - KYC data capture
- Assisting the business manager with ensuring deadlines and timeframes are met
- Hit KPI’s for role
- To attend events hosted by the company for product launches, and ensure a professional manor is adhered to at all times
**Hours**:Monday - Thursday 9.00am - 6.00pm & Friday 9.00am - 2.30pm
**Salary**:Up to £24,000 per annum DOE, with a commission structure with OTE of £42,000
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