Customer Service Advisor

3 weeks ago


Pontefract, United Kingdom Healthnet Homecare UK Ltd Full time

**Job Purpose**:

- Provide professional and accurate telephony services to clinics, patients and other healthcare providers in line with standard operating procedures.
- To process orders in line with departmental procedure.
- To provide excellent customer service ensuring the customer’s needs are met in a timely and efficient manner.

**Main** **Responsibilities**:

- To follow and promote relevant SOPs and Company policy and procedure to ensure patient safety at all times.
- To answer incoming calls and deal with customer enquiries and complaints ensuring accurate information is taken, recorded and passed on to the relevant parties.
- To maintain documentation filing systems within the department.
- Ensure prescriptions are received in a timely manner complying with patient confidentially and data protection protocols.
- To read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
- To maintain good housekeeping.
- To carry out any reasonable request given by appropriate persons.
- To contribute to HealthNet’s commitment to continuous improvement by forwarding your suggestions to appropriate persons.
- To proactively support the HealthNet Operation by helping in other departments which may be busier than your own at a particular time.

**General Responsibilities**:

- Know the Company strategy and make sure what you do on a day to day basis is in line with the strategic objectives.
- Ensure the work you do is of a high quality standard and HealthNet’s procedures and policies are followed at all times.
- Engage in personal professional development and attend mandatory training.
- Present the Company in a positive way at all times with internal and external clients, customers and staff.
- Comply with the Company’s HR policies and the Health and Safety policy at all times.
- Work flexibly and efficiently in order to meet internal and external customer needs, whilst maintaining the highest possible professional standards.
- Bring new ideas and approaches with an open mind.
- Maintain confidentiality and security at all times.

Part-time hours: 40 per week

**Salary**: £21,630.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Pontefract: reliably commute or plan to relocate before starting work (required)

Work Location: One location



  • Pontefract, United Kingdom Uniting People Full time

    **Customer Service Advisor** Are you looking to make a positive difference to people’s lives? Looking for a role which will give you great sense of making a difference? We have a great opportunity for a leading client of ours in the Private Health Care sector. **Working Hours**: - **Full Time - **40 hours per week working between 8am and 8pm 1...


  • Pontefract, United Kingdom Shell Barnsdale Bar A1 Full time

    We are looking for a Customer Service Assistant to join our team at Shell Barnsdale Bar North & South on the A1. 16 hrs per week. Various shifts to be discussed Own transport is essential due to sites location Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with...


  • Pontefract, United Kingdom Hiredonline Full time

    **Customer Service & Sales Account Manager ** Are you interested in helping our clients create their dream home by giving them control and entertainment solutions to enhance their life? If you have a real passion for the very best in customer service, pride yourself on excellent communication and relationship building skills and are motivated by keeping an...


  • Pontefract, United Kingdom PHS Group Full time

    **Healthcare Service Driver** As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy - and ensure they remain our customers! As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent...

  • Trainee Estate Agent

    4 weeks ago


    Pontefract, United Kingdom Connells Group Full time

    We’re looking for a highly motivated **Trainee** **Estate Agent** who will work toward becoming a** Sales Negotiator** for our fantastic residential sales team in Pontefract. The **Trainee** **Estate Agent **is an entry level role where you will learn all aspects of Estate Agency model and be taken through an industry leading **development** and...


  • Pontefract, United Kingdom New Collaborative Learning Trust Full time

    **Location**: New College Pontefract **Contract Type**: Part Time (27.5 hours per week), Term Time + 2 Weeks (40 Weeks) **Contract Term**: Permanent **Dates**: **Closing Date**: Friday 22nd March **About this Opportunity**: **_An Exciting Opportunity to Join an Outstanding Team!_** Working as part of the Student Services Team you will provide a high...


  • Pontefract, West Yorkshire, United Kingdom CLD Recruitment Full time

    Client Services Advisor Monday - Friday - 9am - 5pm My client, an established company based in Wakefield are recruiting a Client Services Advisor to join their growing team. You will be responsible for managing new agency leads, completing Customer Compliance Packs as instructed and converting leads received into confirmed conveyancing instructions to...

  • Sales Executive

    2 weeks ago


    Pontefract, West Yorkshire, United Kingdom CLD Recruitment Full time

    Client Services Advisor Wakefield £22,500 + OTE £27,500 Monday - Friday - 9am - 5pm My client, an established company based in Wakefield are recruiting a Client Services Advisor to join their growing team. You will be responsible for managing new agency leads, completing Customer Compliance Packs as instructed and converting leads received into confirmed...


  • Pontefract, United Kingdom Blue Arrow - Manchester Full time

    Blue Arrow is recruiting Experienced Class 2 drivers for one of our customers in Wakefield.You will be collecting euro bins from our customers, returning to your allocated depot every day to empty the waste from the vehicle that was collected. You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. Recording...


  • Pontefract, West Yorkshire, United Kingdom CLD Recruitment Full time

    Client Services Advisor Monday - Friday - 9am - 5pm My client, an established company based in Wakefield are recruiting a Client Services Advisor to join their growing team.

  • Pharmacy Dispenser

    4 weeks ago


    Pontefract, United Kingdom Whitworth Chemist Full time

    You will dispense items to customers, whilst maintaining customer records and providing excellent customer service. Your main duties and responsibilities will include, but will not be limited to: - Developing good customer service with customers and surgeries - Serving customers by understanding their needs - Maintaining safe operation and clean appearance...

  • Pharmacy Dispenser

    4 weeks ago


    Pontefract, United Kingdom Whitworth Chemist Full time

    **Pharmacy Dispenser** You will dispense items to customers, whilst maintaining customer records and providing excellent customer service. Your main duties and responsibilities will include, but will not be limited to: - Developing good customer service with customers and surgeries - Serving customers by understanding their needs - Maintaining safe...


  • Pontefract, United Kingdom First Choice Recruitment (Wakefield) Full time

    Job description **Alarm Receiving Centre Operator** **Pontefract - £23,400 Pa - 4 on / 4 off - Days & Nights** We are recruiting for an Alarm Receiving Operator/or similar Security control room / Social Alarm monitoring centre to help protect our customer’s people, property, infrastructure, and reputation. You will be the first point of contact with...


  • Pontefract, United Kingdom The Prince of Wales Hospice Full time

    **Do you have experience in Hospitality?** **Do you have a professional and friendly approach to your work?** **Would you like to bring these skills to a well-loved local charity?** **Then we have just the role for you!** The Caring Kitchen is the catering service within the Hospice which also offers an external service to raise much needed funds to...

  • Driver

    4 weeks ago


    Pontefract, United Kingdom Restore PLC Full time

    **Business Unit: Datashred** **Location: Pontefract, WF9 3FD** **Contract Type: Permanent - Full Time** **Hours: 45, Mon - Fri - 5.20am - 4.30pm** **Salary: £32,583.85** - Looking for something Monday-Friday? No Bank Holidays! - You will be responsible for collecting documents from customer sites and transporting them securely for destruction. Working...

  • Motor Mechanic

    4 weeks ago


    Pontefract, United Kingdom Raw Tyres & Auto's Ltd ( H Q Pontefract ) Full time

    Hi-Q Pontefract is a very busy, customer focused garage with a reputation for being honest and dependable, we have a very strong return of customers because we offer a great service and value for money. be confident in replacement of timing belts, clutches, exhausts, servicing and diagnostics/fault finding. In return we offer a competitive salary...

  • Sales Consultant

    6 days ago


    Pontefract, United Kingdom Pyramid8 Full time

    My client has a fantastic brand within the leisure industry which has been built over the past 30 years of trading. The business is still run by the founder and has a real family feel to the whole environment whether you are an employee or a customer. Due to growth, they need a sales consultant to join their team, be customer facing and have a consultative...

  • Sales Consultant

    6 days ago


    Pontefract, United Kingdom Pyramid8 Full time

    My client has a fantastic brand within the leisure industry which has been built over the past 30 years of trading. The business is still run by the founder and has a real family feel to the whole environment whether you are an employee or a customer. Due to growth, they need a sales consultant to join their team, be customer facing and have a consultative...

  • Sales Consultant

    6 days ago


    Pontefract, United Kingdom Pyramid8 Full time

    My client has a fantastic brand within the leisure industry which has been built over the past 30 years of trading. The business is still run by the founder and has a real family feel to the whole environment whether you are an employee or a customer. Due to growth, they need a sales consultant to join their team, be customer facing and have a consultative...

  • Retail Shop Assistant

    3 weeks ago


    Pontefract, United Kingdom Nisa Local, Priory Road, Featherstone Full time

    Working within a team in a busy local Supermarket on Priory Road, Featherstone. Responsibilities will include: Assisting customers / using tills. Taking in and checking off deliveries. Making sure shelves are fully stocked with well presented products. You will need the ability to communicate well with colleagues and customers. Work actively within a...