Student Services Administrator

2 weeks ago


Kingston upon Hull, United Kingdom Ellesmere Counselling and Psychotherapy Training Full time

**Company description**

Ellesmere Counselling and Psychotherapy Training is an established and highly regarded training provider in Hull.

We run several courses and training events from introductory level workshops to certificate level counselling courses and a four year UKCP Accredited training in Psychotherapy.

Our Holderness Road Centre houses most of our training courses and our Beverley Road Centre hosts therapy providers including our partner organisation Space2BHeard.

**Job description**

The successful applicant will have previous office experience, preferably in an educational or training setting.

The successful applicant will report to the Business and Finance Director.

They will assist the directors, the training team, and students as required.

They will possess excellent communication skills, be self-motivated, detailed and organised.

They will have strong customer service skills and be familiar with the management of databases/CRMs.
- Use of the Microsoft 365 business suite including Excel and Sharepoint.
- Databases/CRMs
- Wordpress websites

Regular duties will include:

- Creating, storing, and using student documentation.
- Contributing to sales and marketing.
- Providing support for Open Evenings and CPD events.
- Answering phone calls and taking and passing messages to the team members.
- Dealing with training enquiries from potential students and referrals to team members.
- Providing information to current students.
- Liaising with accrediting bodies and external examiners.
- Maintaining the storage of files/folders on CRM/database.
- General office duties.

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 12 per week

**Salary**: £12.00 per hour

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Office: 3 years (required)

Work Location: One location

Application deadline: 03/03/2023



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