Front of House Staff
3 months ago
**Main Job Tasks, Duties and Responsibilities**
- The employee must prepare drinks accurately and in timely manner.
- Acknowledges and understand the menu items and explains them to customers efficiently.
- The employee must showcases a cheerful and helpful manner when dealing with customers.
- Checks products availability and restocks items, to ensure sufficient stock is available throughout the shift.
- The employee must ensures the restaurant is kept in a clean presentable manner at all times.
- The employee must ensure they greets all customers and supports in making orders efficiently.
- The employee must Input orders into a point-of-sale system and accepts payment using a credit or cash amount accurately
- The employee must uses their knowledge of customer service skills to up sell.
- The employee must have a basic knowledge or is willing to learn all quality standards and procedures to do with food safety at the front of house.
- The employee will be accountable for all forms of money and will be held responsible for any inaccuracies.
- The employee will be taught a basic knowledge of food handling and safety at work.
- The employee will have to maintain a professional appearance and a high-level of grooming standards.
- The employee will perform stock audits and inform management for stock ordering.
- The employee will play a major part locally to help generate awareness of store through social media when deemed possible.
- The employee must be available for leaflet distribution and supports with sampling inside and outside the store.
- The employee will have the ability to connect with all customers and deal with problems that may arise
**Salary**: Up to £11.44 per hour
Expected hours: No more than 40 per week
**Benefits**:
- Store discount
Day range:
- Monday to Friday
- Weekend availability
Physical setting:
- Quick service & fast food restaurant
Shift:
- 8 hour shift
- Day shift
- Night shift
**Experience**:
- Hospitality: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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