Ward Clerk

3 weeks ago

Bristol, United Kingdom Cygnet Health Care Full time

Cygnet Health Care have been providing a national network of high quality specialist mental health services for more than 30 years.

As a Ward Clerk, you’ll help ensure the smooth & safe management of our patient care on the ward.

Cygnet Brunel in Bristol offers an extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.

The individually designed wards facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI) or Traumatic Brain Injury (TBI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

So if you’re passionate about what you do, we want to hear from you

**Your Day-to-Day...**
- Assisting the wards to generate & complete relevant forms following Ward Round meetings where necessary (e.g. Notice to Accounts / S17 Leave forms / Pre Leave Assessment Forms).
- Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review).
- Ensuring paperwork is submitted so the patient database is kept up to date.
- Assist with the collection of required data to meet corporate requirements.
- Attending Ward Rounds, taking minutes, editing and issuing the reports.
- Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure.
- Liaise internally regarding ward round meetings as required.
- Liaise with external agencies, referrers, other professionals and relatives.
- Attend and take minutes at meetings as requested.
- Record all enquiries using appropriate documentation and ensure action is taken where necessary.
- Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
- Ensure confidentiality and security of patient related data at all times.

**You are...**
- Experienced in administration in a fast-paced hospital environment
- Organised, diligent and can strictly adhere to processes & procedures
- Knowledgeable of mental health & patient confidentiality issues
- Skilled at inputting, pulling & analysing data using Microsoft Excel
- Proficient in Microsoft Word, PowerPoint, etc
- An excellent verbal & written communicator with strong interpersonal skills
- Able to swiftly solve problems & work under pressure without compromising quality

**Why Cygnet? We’ll offer you**
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving

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