Part Time Receptionist

4 months ago

Aberdeen, United Kingdom Cammach Bryant Full time

Our client is currently looking for a Part Time Receptionist (Mornings) for a contract position, located in Aberdeen.

**Role**:
To deliver excellent customer service and support to all customers, tenants, visitors and users.

**Responsibilities**:
Reception
- To be a first point of contact forvisitors, tenants, contractors and staff, ensuring that the sign-in and security process is followed
- Ensure the reception, café and coffee areas are tidy, stocked, organised and kept to a high standard
- Manage in-coming mail and deliveries for company and on behalf of tenants
- Open and close reception as required
- Open and close visitor access to company as required
- Manage access to the car park for deliveries, contractors and car parking as required

Event Management
- To assist Events Coordinator, manage event bookings and coordinate event arrangements
- Set up meeting and event space to meet customer requirements
- To ensure the delivery of meetings and events meet the needs and expectations of tenants, customers and guests

Customer Support
- Show company offering to potential customers for hot-desking, events and meeting spaces
- Take enquiries and bookings for event and meetings spaces and ensure all the relevant customer agreements / contracts are in place for event bookings
- Liaise with the event/meeting organiser, regarding catering, room layouts, AV equipment and all other requirements to ensure the efficient delivery of workshops and meetings etc.
- Arrange any additional AV and catering requirements as directed by the event / meeting organiser
- Monitor use of the dedicated hot desk areas
- Work with facilities manager to ensure event and meeting room configurations are in place for customers
- Provide on the day support for events and meetings, including standard support on AV equipment use, support with catering, meeting and greeting etc.

Internal
- Ensure that meeting rooms are used only when bookings have been approved
- Log all facilities management and cleaning requests via the electronic logging system
- Input client information to the in-house CRM system
- Create purchase orders and liaise with the commercial and finance team

**Requirements**:

- Experience of working in a busy customer facing role
- Adaptability and the willingness to be flexible
- Attention to detail and commitment to quality standards
- Problem solving skills
- Planning skills
- Excellent written and verbal communication skills
- Proficiency in MS Office, Word and Excel

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: JO0000013363

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