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Housing Options Officer

3 months ago

Harrogate, United Kingdom NORTH YORKSHIRE COUNCIL Full time

**Housing Options Officer (Private Sector)**

**Salary**: £29,269 to £32,076

Hours: 37 per week

Contract: Permanent

Location: Hybrid / Civic Centre, Harrogate with the expectation to travel across Northallerton and Craven

**Do you have experience in housing solutions or a related service? Are you experienced in assessing homelessness and of interagency and partnership working?**

If so, then you are just the person we are looking for

We are looking for a Private Sector Housing Options Officer to join our Housing Team supporting the residents of Harrogate and Craven.

**The role**

**What you will bring**

This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. You will also have:

- Direct experience of dealing with some aspects of homelessness.
- Awareness, knowledge, and adherence to Information Governance/Data Protection principles.
- Awareness and knowledge of Equality legislation.
- Awareness and knowledge of Health and Safety legislation.
- Awareness and knowledge of Customer Care initiatives.
- Experience of interagency and partnership working
- Excellent communication skills both written and verbal.
- Good working knowledge of IT systems such as Microsoft office
- Safeguarding awareness
- Ability to use your own initiative and make instant decisions offering sound advice.

**An enhanced DBS is required for this position.**

**Working for us**

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. Pension: save for your retirement with our generous local government pension scheme with a 18.6% contribution. Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore **a **huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers. Plus lots more

**Contact and Apply**

For more information and contact details for an informal chat please click on the Apply.

**Key dates**

Closing date: 14th April 2024

Interview date: 23rd April 2024

Venue for Interview: Civic Centre Harrogate

**Salary**: £26,269.00-£32,076.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person