Business Administrator

4 weeks ago


Newcastle upon Tyne, United Kingdom Shout Digital Full time

Job Advert

**Hours**: 9-5, Monday
- Friday (35 hours in total)

**Location**: Head Office

**Salary**: £11.44/hour

**Contract **until End of December 2024.

**Outline**

As a Business Administrator, you will be responsible for reception duties, providing excellent customer service to clients and visitors both in person and over the telephone. You will support all areas of the business with administration tasks.

Roles and Responsibilities
- Welcoming visitors to the office as their first point of contact at reception.
- Providing office and employee support.
- Oversee service desk, escalate issues to relevant department and provide customer support.
- Keeping well-organised files and records of business activity.
- Keeping reception procedures up to date.
- Interacting with clients or suppliers either by telephone or in person.
- Answering the telephone in a timely and polite manner.
- Making travel arrangements for colleagues.
- Learning about the company’s mission and services.
- Building relationships with clients.
- Writing and editing company correspondence.
- Collecting and sorting post.
- Proof reading company documents and correspondence.
- Scheduling appointments and events.
- Preparing meeting rooms by setting up chairs and getting refreshments.
- Participating in office meetings and taking meeting minutes.
- Any other administrative tasks that may be required.

**Role requirements**
- Excellent maths and computer skills.
- Familiarity with purchase order management, expense management and travel and meeting coordination.
- Good communication skills.
- Ability to work well with other people.
- Detailed planning and time-management skills.
- Ability to use own initiative and be proactive.
- To uphold the company’s core values.



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