Head of User-centered Design

3 weeks ago

Birmingham, United Kingdom Office for Standards in Education, Children's Services and Skills Full time

**Details**:
**Reference number**:

- 347355**Salary**:

- £63,612 - £64,249- Salary £63,612 per annum, rising to £64,249 post probation- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Grade 7- Band A APT**Contract type**:

- Permanent**Business area**:

- Digital and Operations**Type of role**:

- Digital
- Information Technology
- Project Delivery
- Other**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Agora, Nottingham. Piccadilly Gate, Manchester. 2 Rivergate, Bristol. 23 Stephenson Street, Birmingham.About the job

**Job summary**:
We are hiring a Head of User - Centred Design to join our Digital Change Team.

Our Digital Change team is in charge of building and maintaining Ofsted’s digital services, and making sure that everything we do at Ofsted is aligned with the needs of public in England. We are a small team of digital and UCD enthusiasts, and we are looking for like-minded professionals who share our passion and drive to transform public services.

We’re looking for someone with experience in working as either a user researcher, service designer, content designer or interaction designer in a multi-disciplinary agile delivery team.

This is a fantastic opportunity to further your experience in Ofsted’s well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

**Job description**:

- Please refer to the job specification for further information.**Person specification**:

- Please refer to the job specification for further information.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Changing and Improving
- Leadership
- Managing a Quality Service
- Seeing the Big Picture

**Technical skills**:
We'll assess you against these technical skills during the selection process:

- Experience of working with colleagues to incorporate changes and design feedback as part of a multidisciplinary team.
- Experience and understanding of accessibility and service accessibility and how that relates to government services.
- Understanding data analysis, synthesising findings, and presenting clear findings.
- The ability to understand what problem your team is trying to solve and align user research/design/change activities to inform decision making and action.
- Experience of influencing decision-making through evidence gathered from user research/crits/metrics or similar.

**Benefits**:

- Alongside your salary of £63,612, Office for Standards in Education, Children's Services and Skills contributes £17,175 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Full details of the benefits available can be found in our Ofsted Offer brochure.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills.**Application and Shortlisting**:
**Interview**:
Please be aware that, as part of our pre-employment checks, you will be required to complete an online health questionnaire.

Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)**Working for the Civil Service**:

- The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
- We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).-
- The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.- This vacancy is part of the Great Place to Work for Veterans (

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