Regional Membership Coordinator West Midlands

3 weeks ago

Birmingham, United Kingdom Red Personnel Full time

**Regional Membership Coordinator (West Midlands)** required by a leading membership body based in the City of London. The postholder will implement the delivery of the corporate strategy at a local level, by helping support, grow and retainmembers in the West Midlands. Maximising member value is a key aspect of the role which involves supporting delivery of regional projects, managing volunteers; building relationships with key stakeholders; event management and administrative support for thewhole region.
This is a permanent role, working full time hours, paying £30,000 per annum plus benefits. This will be mostly remote/home working with occasional travel required within the West Midlands region for membership events and engagements. Interviews will take placein mid January 2023.
Duties include:

- To be the principal point of contact at a regional level for members. The Regional Coordinator acts as the representative connecting the Region with the wider organisation, engaging with members and championing the value of membership.
- Work with the Regional Management Board in preparing the annual budget and business plan and monitoring performance against key targets
- Manage the Regional Activities Committee in shaping a programme of CPD, networking/social events and awards programme, through the business planning process
- Organise and manage the CPD and social events programme as outlined in the business plan - this includes all aspects of event delivery, financial administration and monitoring
- Support the delivery of organisation wide initiatives such as Ambassadors. Liaising with other teams as appropriate and providing input based on regional diversity and best practice
- Support the Policy and Research team in assisting with the organisation of policy round tables and events in the region to facilitate policy consultation with members in the regions
- Work with our communications team to manage and deliver targeted communications using appropriate channels. This will include using social media and online platforms to pro-actively share activity with regional members.
- Project manage the Region’s newsletter, Tripwire by supporting the committee members responsible for writing content and distribute 3- 4 copies a year.
- Build relationships and manage key stakeholders in the region, such as local planning authorities, consultancies, other built environment institutes, accredited planning schools, sponsors, venues, speakers and partner organisations to promote interest inthe organisation’s work in the region and target new members
- Support the Regional Secretary to organise RMB/RAC meetings, and in the absence of this post take minutes of meetings.Ensure that the governance service standards are followed at all times.
- Encourage and support members to take up volunteer roles either on committees or on working groups to help delivery activities set out in the business plan
- Update and maintain member and non-member details for the Region on the membership database working closely with the Membership department to ensure the integrity of member data
- Liaise with other Regional co-ordinators to share best practice, ideas, useful contacts, and mutual support and provide assistance for the team during times of staff absence
- Liaise with staff across the organisation to provide information about activity in the region and opportunities for support and input from wider departments
- Regions may have region specific duties which will be discussed with the post holder
- To consider the potential data protection implications before using or storing any personal data, referring to the Data Protection Policy or seeking advice as necessary

Key requirements and skills:

- Experience of co-ordinating training events (virtual and in person) and event marketing
- Working on your own initiative as well as part of a team
- Able to travel within the UK for events
- Experience of working within a membership organisation
- Experience of working within budgets
- Experience of working with volunteers and committees
- Content Management Systems for editing and uploading web page content
- Understanding of event management systems, including webinar platforms
- Understanding social media as a professional tool for e-communications

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