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Risk and Issue Specialist

2 months ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

The Portfolio Management Directorate (PMD) supports the definition and delivery of the NHSBSA of the Portfolio Change Plan across all directorates.

We are looking for an enthusiastic Risk and Issue Specialist to join our team and support the Portfolio Management Directorate achieve our goals.

About the role

Who we're looking for

We’re looking for someone who has significant experience in risk and issue management, preferably in a portfolio and project management setting.

Excellent stakeholder engagement and communication skills and a passion for making a positive difference are a must for the role.

What do we offer?
- 27 days leave (increasing with length of service) plus 8 bank holidays
- Flexible working (we are happy to discuss options such as compressed hours)
- Flexi time
- Hybrid working model
- Career development
- Active wellbeing and inclusion networks
- Excellent pension
- NHS Car lease scheme
- Access to a wide range of benefits and high street discounts

Developing and implementing a programme of regular facilitated risk and issue reviews/workshops with key programme/project stakeholders and leading on the use of risk, issue and assurance techniques

Working in partnership with Portfolio Office and Assurance colleagues to share knowledge and expertise of risk and issue management across the Portfolio Change Plan, e.g. business case assurance, checkpoint reviews, critical friend reviews. Acting as a direct link between operational risk and programme/project risk, addressing or escalating risks/issues as appropriate to Portfolio Office and Assurance Managers. Liaison with Business Manager to ensure consistency and alignment with NHSBSA risk management standards when reporting operational risks.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We are the NHS delivering for the NHS.

1. Risk & Issue Management
- Developing and implementing a programme of regular facilitated risk and issue reviews/workshops with key programme/project stakeholders and leading on the use of risk, issue and assurance techniques such as stakeholder analysis, PESTLE, SWOT, horizon scanning, group techniques, probability/ impact assessment, probability trees, sensitivity analysis, cost benefit analysis etc
- Undertaking qualitative and quantitative risk analysis, as required by Programme Review Boards (PRBs), Portfolio Progress and Assurance Group (PPAG), Leadership Team (LT) and Portfolio Board, Audit & Risk Committee (ARC) and NHSBSA Main Board as appropriate
- Developing and delivering risk and issue management training and awareness material to stakeholders, as required
- Working as a key part of the Portfolio Office and Assurance Team to ensure that risks and issues are identified and escalated appropriately from programmes/ projects
- Working in partnership with Portfolio Office and Assurance colleagues to share knowledge and expertise of risk and issue management across the Portfolio Change Plan, e.g. business case assurance, checkpoint reviews, critical friend reviews. Acting as a direct link between operational risk and programme/project risk, addressing or escalating risks/issues as appropriate to Portfolio Office and Assurance Managers. Liaison with Business Manager to ensure consistency and alignment with NHSBSA risk management standards when reporting operational risks.
- Planning the continuous improvement of programme/project risk and issues strategies, processes and procedures within change initiatives and at sub-portfolio and portfolio levels
- Undertaking review and quality assurance of risk registers, mitigation actions etc for programmes and projects, identifying improvement actions and acting as a coach/ mentor/ critical friend
- Provide constructive challenge and recommendations to Programme and Project Managers, as well as senior managers in the organisation and other key stakeholders to ensure accurate risk and issue data is provided to enable quality outputs to be produced, enabling effective decision-making at a senior level and assisting in driving delivery of the Portfolio Change Plan
- Produce and manage portfolio-level risk and issue registers, collating together key themes across all programme/project risks and issues to identify poss