General Practice Assistant

4 weeks ago

BarrowInFurness, United Kingdom Bridgegate Medical Centre Full time

**Job Summary**

We are seeking an enthusiastic and well-organised General Practice Assistant to

work within Barrow & Millom PCN. You will be able to develop strong relationships across our practices, with scope to work from the practices.

This exciting new role has lots of scope for development, so we are looking for

someone who can adapt as the role evolves to support our practice. The General

Practice Assistant role is varied, with a mix of administration and patient-facing

clinical work, ultimately freeing up GP time to focus on the patient. Your work will

support our GPs in fulfilment of their work toward PCN contracts, including the

indicators in the Impact and Investment Fund, QOF, Enhanced Health Checks and

communication skills, as you will arrange appointments, as well as an eye for detail as you review the work that needs to be done. Any required training will be provided, and you will work under the supervision.

**Key requirements of the role**
- Arranging appointments, referrals, tests and follow up appointments.
- Supporting the GP staff to organise any vaccination programme.
- Completing basic (non-opinion) forms and core elements of some forms for the

GP to approve.
- Support achievement of QOF and Impact and Investment Fund indicators.
- Build and maintain good relationships with wider practice teams.
- Communicate in a friendly and professional manner.
- Communicate information clearly to a variety of groups, including healthcare

professionals and patients.
- Have good technological skills.
- Be willing to learn new skills and adapt to GP needs.
- Good timekeeping and ability to meet deadlines.

**Key Objectives & Responsibilities**

The following are the core responsibilities of this PCN General Practice Assistant role.

There may be, on occasion, a requirement to carry out other tasks, dependent upon

factors such as workload and staffing levels.

**Patient Clinical Services & Administration**
- Arranging appointments, referrals, tests and follow up appointments.
- Supporting the GP staff with any vaccination programmes.
- Completing basic (non-opinion) forms and core elements of some forms for

the GP to approve.
- Work across the PCN to improve care for target cohorts of patients, as

directed by the PCN Clinical Director.
- Throughout this work you will work to practice and PCN protocols
- Recognise people’s needs for alternative methods of communication and

respond accordingly.

telephone etc.

**Training and Education**
- Participation in an annual individual performance review, including taking

responsibility for maintaining a record of own personal and/or professional

development.
- Taking responsibility for own development, learning and performance and

demonstrating skills and activities to others who are undertaking similar work. There is training requirements for the post.
- Attend all relevant annual updates.
- Inform the lead GP of any concerns regarding GPA role and any professional

development needed.
- Be aware of own professional boundaries and what to do when you have

reached them.

**Confidentiality**
- In the performance of the duties outlined in this Job Description, the postholder

may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers

or the business of the Practice may only be divulged to authorised persons in

accordance with the Practice policies and procedures relating to

confidentiality and the protection of personal and sensitive data.

**General**

The post holder will:

- Participate in, and help to develop, a culture that promotes equality and

values diversity. The post holder must be aware of and committed to the

Equality and Diversity policies of the appointing GP Federation and comply

with all the requirements of these policies and actively promote Equality and

Diversity issues relevant to the post.
- Ensure the principles of openness, transparency and candour are observed

and upheld in all working practices.
- Have, or acquire through training provided by the organisation, the

appropriate level of safeguarding and knowledge, skills and practice required.

for the post and be aware of and comply with the organisation’s safeguarding

protection policies and procedures.
- Ensure that any infection prevention and control issues are reported to their

line manager.
- The post-holder will participate in any training programme implemented by the

PCN as part of this employment.

This job description is not exhaustive and may change as the post develops, but

such change will not take place without consultation between the post holder and

his/her manager. Job descriptions should be reviewed at least annually a

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