Customer Team Leader

7 months ago

Ellesmere Port, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 14 Overpool Road, Ellesmere Port, CH66 1JN
- Pay: £12.10 per hour + great benefits
- Contract: 25 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    6 months ago

    Ellesmere Port, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 1-1A Hope Farm Precinct, Great Sutton, Ellesmere Port, CH66 2RG - Pay: £12.10 per hour + great benefits - Contract: 25 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 10pm and weekends, to be discussed at...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, United Kingdom Co-op Full time

    Closing date: 18-12-2024Customer Team Leader   Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview If you would like to know a...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, United Kingdom Co-op Full time

    Closing date: 18-12-2024Customer Team Leader   Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview If you would like to know a...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, United Kingdom Co-op Full time

    Closing date: 18-12-2024 Customer Team Leader Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview If you would like to know a...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Co-op Full time

    Closing date: 18-12-2024 Customer Team Leader Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview If you would like to know a...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom CO-OP Full time

    Closing date: 18-12-2024 Customer Team Leader Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom CO-OP Full time

    Closing date: 18-12-2024 Customer Team Leader Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview Full, paid...

  • Customer Team Leader

    2 weeks ago

    Ellesmere Port, Cheshire, United Kingdom Co-op Full time

    Closing date: 18-12-2024 Customer Team Leader Location: 14 Overpool Road, Ellesmere Port, CH66 1JN Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings 6.30am, afternoons, late evenings 10pm and weekends, to be discussed at interview If you would like to know a...

  • Customer Service Team Leader

    6 months ago

    Ellesmere, United Kingdom ACS Performance Full time

    Reference: HLacs1041 Location: Ellesmere **Salary**: £30,000 - £32,000 per annum The successful **Customer Service Team Leader **to provide administrative support to the front line activities of the Service department and to liaise with customers to provide a consistently high level of service and be able to respond and adapt in a demanding commercial...

  • Team Leader

    7 months ago

    Ellesmere Port, United Kingdom Diesel Full time

    **Team Leader**: Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It...

  • Team Leader

    7 months ago

    Ellesmere Port, United Kingdom Well Pharmacy Full time

    Overview of the role Are you friendly and organised with a passion for providing excellent customer service but looking to further your skills and career? Here at Well, we aim to build the best prescription experience in the UK. Sounds ambitious, right? But that’s okay, because we’ve got a fantastic team of talented, creative and forward-thinking...

  • Team Leader

    6 months ago

    Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** Introduction on the role**: As the Team Leader, your primary responsibility will be to uphold superior standards of customer service by fostering a warm and inviting atmosphere. This entails possessing a comprehensive understanding of our products and services while excelling in all facets of customer care. Furthermore, you will assume...

  • Team Leader

    6 months ago

    Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** **Key Responsibilities** - Lead the team on your floor/in your Dept, to transform each client experience into special moments by creating a hand-crafted experience to drive individual and team objectives - Responsible for achieving the commercial targets through an efficient and effective organization of the team and a successful...

  • Restaurant Team Leader

    6 months ago

    Ellesmere Port, United Kingdom Premier Inn Full time

    We're currently recruiting in our Tudor Rose Brewers Fayre. Working 35 hours per week, paying up to £13.24 per hour **Restaurant Team Leader - Tudor Rose Brewers Fayre** Come and be a Restaurant Team Leader at Brewers Fayre in Ellesmere Port. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor!...

  • Laboratory Team Leader

    7 months ago

    Ellesmere Port, United Kingdom SGS Full time

    Company Description SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We...

  • Team Leader

    6 months ago

    Ellesmere Port, United Kingdom Diesel Full time

    Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in...

  • Data Team Leader

    4 weeks ago

    Ellesmere Port, Cheshire, United Kingdom M&S Full time

    About M&S:Established in the UK, Marks & Spencer is a renowned retailer committed to innovative experiences. We are pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.We strive to build diverse and representative teams where everyone can be their best selves. Join us and make an immediate impact on our business...

  • Customer Service Team Lead

    7 days ago

    Ellesmere Port, Cheshire, United Kingdom Land Rover Full time

    We are looking for an exceptional Customer Service Team Lead to join our Aftersales department at Porsche Centre Chester.The successful candidate will have experience in engaging and building the capability of their team, placing the client at the heart of everything they do.This role offers an estimated salary of £50,000 - £65,000 per annum and comes with...

  • Customer Team Leader

    6 months ago

    Port Talbot, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 278 Tollgate Road; Margam, Neath, Port Talbot, SA13 2DD - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 5:30am), afternoons, late evenings (until 10pm) and weekends, to be discussed at...

  • Customer Team Leader

    6 months ago

    Port Glasgow, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 38-44 Dubbs Road, Port Glasgow, Inverclyde, PA14 5UA - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...