Disclosure Officer

**Disclosure Officer**:
**Band 3**:
**Main area**
- Disclosure Officer
- **Grade**
- Band 3
- **Contract**
- Permanent
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 201-23-199-A**Site**
- Kernow Building or Carew House
- **Town**
- Redruth or Bodmin
- **Salary**
- £21,730 - £23,177 Per Annum / Pro Rata
- **Salary period**
- Yearly
- **Closing**
- 20/03/2023 23:59
- **Interview date**
- 29/03/2023Thank you for your interest in joining us at **Cornwall Partnership NHS Foundation Trust.**

**We pride ourselves in striving to be an employer of choice.**

**_ Strategic Themes_**

**_ Great Care_**:

- We will deliver safe, high quality, consistent and personalised care based on best practice. We are working to be a responsive organisation that listens and learns._

**_ Great Organisation_**_ _**:

- We work to be a green organisation, and our sustainability plan will deliver NHS net zero targets. We will support quality care, research and innovation. All our work will be underpinned by clear and transparent principles and systems._

**_ Great People _**:

- We will work together with our staff to create an organisation that supports our collective health and wellbeing. We will attract, retain and develop great people, and embed a caring, open, inclusive and restorative just culture that supports us to deliver quality care._

**_ Great Partner_**:

- With our partners we will deliver health care that improves people’s quality of life, prevents ill health and reduces inequalities. We will spend our money wisely to achieve high quality outcomes that matter to local people._
- _At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

**_ The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19._**

**Job overview**:
Good communication skills are key to be able to deal with the general public, who may be distressed or have communication difficulties, whilst remaining professional and supportive.

It is essential to have an aptitude to learn the rights of access to data held by the Trust in accordance with key laws such as the Data Protection Act 2018 & the General Data Protection Regulations, Access to Health Records Act 1990 and Access to Medical Reports Act 1988, on the job training will be provided.

**Proposed interview date: 29th March 2023**

**Main duties of the job**:
**Communication and Working Relationships**
- Work with members of the public and third parties, including solicitors, police, government bodies and other NHS providers to establish relevant data for disclosure.
- Liaise with all levels of staff to obtain advice, guidance and access to the data held relevant to the request, including clinical and corporate teams.
- Work very closely with colleagues in the Disclosure Team and wider Information Governance Team to ensure that processing is efficient and effective, following agreed operating procedures.

**Management and Personal Development**
- Maintaining and developing processes for the management of Subject Access Requests throughout all areas of the Trust.
- Be willing to undertake training on the different health record systems and software utilised by the Trust.

**Clinical Activities**
- Accurate tracing of all medical records that have been transferred to the Information Governance Department in response to a request.
- When appropriate seek clinical advice in relation to processing of a request.

**Working for our organisation**:
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hos