Product Administration Supervisor

2 weeks ago


Swindon, United Kingdom Imagine Cruising Full time

**Job Title - **Product Administration Supervisor

**Salary - £28,000 per annum**

**Based - Royal Wootton Bassett, Wiltshire**

**Reporting to - Product Manager**

**Benefits - Company Bonus + Pension contributions + Medical Benefit**

**About Imagine Cruising**

Established in the UK in 2011, founded by experienced travel entrepreneur and CEO Robin Deller along with co-founder Natalie Maye. Imagine Cruising are experts in creating luxury Cruise and Stay Holidays, selling over 60,000 holidays a year with a turnover in excess of £200m.

Located in the UK, our Head Office is home to a team of over 200 who specialise in creating competitively priced, unique cruise packages targeted at both traditional cruisers and the “new to cruise” market. In addition to our cruise holidays, we also create a selection of luxury land-based holidays that are unique to every individual that take them on a journey into the heart of a region.

Expansion over the years have enabled us to open offices in South Africa, New Zealand and Australia (Brisbane & Perth) with a total of over 300 employees globally.

Imagine Cruising believes in developing the knowledge, capability, and skills of all staff throughout the company. That may mean from time to time we will ask staff to be flexible in working and supporting different areas of the business either within your own team or through working with colleagues on projects and activities around the business. This will help develop both individuals and the company as a whole in our fast moving and developing business.

**Typical responsibilities**
- All processes are followed, and documentation is complete and accurate against deadlines.
- Ownership of Global Product Planner and timelines, ensuring all departments are aligned.
- Queries - to own relationships with other departments so that any queries can be resolved. Oversee the team’s resolution of queries and be an escalation point. To review and report queries to Product Manager and highlight any common occurring issues.
- Team management - Responsibility for administration team ensuring all work is achieved.
- Training for new staff, identifying and delivering training needs for existing staff, managing performance and reporting to Product Manager.
- Working with other departments to support business needs.
- Understand product workload ensuring all errors are kept to a minimum within the department.
- **Skill set required**:_
- **Essential**_
- Excellent attention to detail
- Strong knowledge of IC products and customer journey
- Must be resilient and flexible in approach to work
- Highly organized with ability to manage workload and adapt to changing priorities
- Happy and open to receiving feedback
- Excellent communicator and team player
- Highly motivated, driven and enthusiastic
- **Desirable**_
- Experience of working within the travel industry
- **This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.**_

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free flu jabs
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Swindon: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 10/03/2023



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