Responsive and Voids Supervisor

2 weeks ago

St Asaph, United Kingdom ClwydAlyn Housing Full time

**Maintenance**

**_ Job Overview_***
**Response and**
**Voids Supervisor**
£38,359 per year
V72, St Asaph
40 Hours a week

**_ Qualifications: _**ur Homes**:

- IOSH and full UK driving licence required _**O**

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**Responsibilities**

**Person Specification**
**Purpose**
**Leading a team, inspection of work and supervision**
**of day to day and major repairs**

**Key Responsibilities Working for ClwydAlyn**
- Providing an inspection service for properties on behalf of - Providing excellent customer service for both internal
ClwydAlyn and assist with the provision of accurate and and external customers, clients and colleagues.
detailed surveys of the work required. - Training will be provided to work in line with all health and
- Supervision of trade staff and contractors relating to all safety requirements, company procedures and legislation.

maintenance, repairs, improvements and major works. It is essential to complete any training and development
- To undertake an element of the repair and maintenance as deemed necessary and compatible with the nature of

work as required to suit their core skills and as allowed by the post.
their supervisory functions. - All our teams are expected to work inline with our values

Company and to actively look for opportunities to Diversity practices.
contribute to objectives of the Company directly or - You may be asked to complete work or tasks reasonable
indirectly in your everyday work. that are outside of your usual work, by your manager,
- Supervisory on going development, management of the director, executive team or the board, this would be

workforce, planning functions & associated processes and discussed in detail if necessary.
procedures. - Barring Service (DBS) check. Staff will need to demonstrate
- Effective liaison with the responsive and voids manager, through their DBS check that they have no spent or

admin team and contact centre team to ensure smooth unspent convictions, cautions, reprimands, or warnings
operation of the service. which would impact on their ability to carry out their role.
- Receiving instructions from the asset management team

regarding repairs, making arrangements to visit, make
safe and prepare a detailed report of on works required.
- Ensure effective communication with, contractors,

colleagues, tenants and client representatives.
- Ensure that all works are recorded, costed and reported to

allow accurate accounting.
- The post holder will have direct supervisory responsibility

for those working within the responsive repairs
department and will be expected to provide assistance
and guidance to other staff as appropriate.
- To supervise fault finding and accurately diagnose type of

repair required, determine the most efficient and effective
value for money/customer service solution, arrange
materials and undertake and complete the repair/works
‘right first time’.
- To supervise the carrying out of all work activities in a

safe and responsible manner, paying regard to standards
of cleanliness and tidiness, controlling and minimise noise
and dust levels and complying fully with the Company’s
Health & Safety Policy.
- To assist the Voids and Responsive Manager in the

training and supervision of apprentices and trainees.

**Who we are**

**About ClwydAlyn**

ClwydAlyn was formed in 1978 as a non-charitable
Registered Social Landlord and now manages over 6,500
homes and employs 760 staff. We deliver a range of
housing management related services, which includes
care and supported housing, development, and repair and
maintenance services across North Wales (Denbighshire,
Flintshire, Conwy, Wrexham, Powys, Gwynedd and the Isle
of Anglesey).

Our homes and services include social family housing
and single person accommodation, supported living
accommodation and specialist care and nursing services,
low-cost home ownership, leasehold management services
and intermediate and market rented housing. The Group’s
turnover is £64m.

We are an ambitious Housing Association and very driven
by our values and mission. We believe that it is wrong that
there is still so much inequality and poverty across our
region, and we know that this impacts every aspect of
people’s lives. We took a strong position to end evictions
four years ago and we use our money and influence to do
all we can to support those experiencing poverty and to
champion for change across our country.

**Perks**

**Why work for us?**
**Job Benefits**:

- Are you looking for an excellent work life balance?- Would you like 25 days paid holiday (increasing to 30 days),
- with the opportunity to sell/purchase more annual leave?- Receive up to 8% employer pension contributions.
- Join a Cycle to Work scheme.
- Receive eye care vouchers.
- Free hot meals provided to staff when working.
- Excellent enhanced maternity package and many other company benefits.

Send an up-to-date CV which shows your full career
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