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Employability Coach- Esol

4 weeks ago

Liverpool, United Kingdom The Growth Company Full time

The Growth Company’s Employment team are looking for an Employment Advisor - ESOL, to deliver a range of guidance and training services for unemployed people to contribute to individuals’ progression into employment, training and education.

As an Advisor you will cater to customers who have English as a second language (ESOL) as well as doing community outreach work to ensure certain demographics of Liverpool have access to the Restart Service.

**Key Responsibilities**
- Work as part of a team to co-ordinate and deliver advice, guidance and training interventions that meet the needs of unemployed individuals; operate referral and liaison procedures with other agencies as required (i.e. JCP, local referral partners, colleges, employers, training providers and recruitment agencies) to support peoples’ achievement of skills (including certification) and progression to employment, training and education
- Establish and deliver both one to one and group activities as part of customer interventions including initial assessments, inductions, job search sessions, failed to attend sessions with customers
- Have a caseload to manage as you try and support customers into employment
- Deliver one to one interventions at induction and assessment and subsequent follow up appointments by one to one or group sessions ensuring at all times identify individual learning needs
- Refer to internal and external agencies to progress the customer
- Plan training and other interventions for each customer
- Report any concerns relating to safeguarding of individuals
- Participate in other activities that support the work of the team and Work Solutions, such as tender/bid writing, development of new products/services

**About You**
- An understanding of the demographics of the City of Liverpool
- Empathetic approach and ability to deal with individuals whilst displaying cultural sensitivity
- Excellent knowledge of the local labour market, methods of recruitment and awareness of growth industries
- Excellent knowledge of community organisations and services across the City of Liverpool
- Rapport building skills, professional and articulate

**Skills Required**:

- Must have previous experience working within sales, customer service, welfare to work industry
- Worked with peoples and communities of different cultures and barriers to work
- The ability to work under pressure in a high-performance environment
- Flexible approach to work including willingness to travel, with occasional unsociable hours
- Track record of achieving challenging targets
- You are bilingual or can speak multiple languages (desirable)

**Salary**: Up to £27,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

Work Location: One location

Reference ID: 3218

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