Claims Assistant
2 weeks ago
**Claims Assistant (Remote Working)**
**Dorset**
**Circa £19,000**
We are currently recruiting for a Claims Assistant on behalf of our client, a growing specialist insurer based in Dorset with an excellent reputation in the market.
**Key Responsibilities**
- Taking inbound calls; gathering First Notification of Loss (FNOL) details, handling queries and/or arranging call backs through our telephone system.
- Setting up new claims in the company's bespoke Claims Management System (CMS).
- Reviewing claims within the CMS to ensure they are in line with insurers' SLAs, updating status/file notes/reserves as needed.
- Reviewing files, ensuring MI has been recorded accurately (via a checklist).
- Assisting with payments, including Sanctions/Anti-Money Laundering checks and reviewing Discharge Forms.
- Assisting with the company internal invoicing processes.
**Key Requirements**
- A desire to develop and progress within the insurance industry is essential.
- Excellent communication and customer service skills, including a professional telephone manner.
- Computer literate, with a good understanding of MS Office and Adobe programmes.
**Keywords**:Claims Assistant; Claims Administrator; Insurance Assistant; Claims Support
**Job Types**: Full-time, Permanent
**Salary**: £16,000.00-£20,000.00 per year
Schedule:
- Monday to Friday
Work Location: One location
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