Billings Administrator
6 months ago
**Billings Administrator **Salary £24,000 -£25,000
We are searching for someone that is looking to join a successful company based in Redhill and play an extremely important support role for the business which is within their Billings Team. Maybe you have been working within another position incorporating detailed admin or customer service, this could be in either in a face to face capacity or in an office environment, if so this is the role for you.
I have worked with this client closely for the last few years and the environment has gone from strength to strengththey are expanding, and therefore the customer service team needs your help
**The Benefits**
- Chances to progress and further your career
- Generous holiday and well-being benefits
- Fantastic benefits
- Hybrid Working
**The Role**:
- Support and administrate the billing processes.
- Coordinate the collection billing readings by contractors and from Customers, liaising as necessary to resolve issues with Wholesalers and other parties involved.
- Process tariffs updates and other charges in accordance with published charges schemes (Wholesalers and retailers ) and any additional charges applied.
- Support on-boarding and payments collection processes.
- Liaise with Meter Reading contractors and customers to obtain cyclical reads and resolve any associated queries.
- Ensure all data is provided to meet specified billing schedules.
- Manage and investigate meter reading exceptions.
- Process pre-billing reports.
- Coordinate, organise and process notifications from the market, ensuring we adhere to any associated timelines specified.
- Process customer accounts and make necessary amendments to ensure accurate billing
- Provide cover and support for billing operations when required
**The Person**:
- Strong Administrative and Customer Service skills
- High attention to detail
- A hunger to learn and a drive to succeed
- Logical thinker and passionate about delivering a high level of customer service.
This role is a great career role and somewhere that hard work is rewarded, if this all sounds like a place you would like to be a part of, please get in touch with me.
Tate is acting as an Employment Business in relation to this vacancy.
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