Head of IT Access Operations
1 month ago
**Head of IT Access Operations**
Location**:Reading, UK - Hybrid Working**
Salary**:£90,000**
**The Company**
A dynamic and rapidly growing Internet Service Provider (ISP) based in Reading are seeking a skilled and motivated Head of IT Access Operations, to play a pivotal role in shaping the business’s IT Strategy, governance and procedures driving excellence in their Fibre Services.
This is a unique opportunity to contribute to the growth of an industry-leading ISP. You will have real freedom in your work and be able to see the impact of your innovations.
You will also have the opportunity to work in a hybrid and flexible manner, being supported to work however is best for you.
**Head of IT Access Operations Role Overview**
As the new Head of IT Access Operations, you will spearhead the strategic development and management of procedures and Operations, ensuring seamless day-to-day operations and contributing to the ongoing success of the business.
**Your responsibilities will include**:
- Designing and constructing the IT Services Operations, a key focus of your role.
- Overseeing and ensuring the strategy of the operational assurance.
- Have an operational owner for key supplier contracts and relationship.
- Have ownership of internal or outsourced operational services.
**Your Qualifications and Experience**
- Proven success in strategizing and designing IT Operations.
- Previous experience in IT Operations, and Network Assurance.
- Have prior experience within the Fibre and Build industry, offering insights into its unique challenges and opportunities.
- Be accountable for all IT Services and Governance.
- Effective Communication: Confidence in communicating adeptly with both technical and sales teams, fostering clear understanding and collaboration.
**Company Benefits**
- Engage in a transformative role that directly contributes to the growth and success of a leading ISP.
- Work in a hybrid capacity from the business’s cutting-edge office situated in the heart of Reading, conveniently located near Reading train stations.
- Collaborate with a diverse and talented team of professionals in a dynamic and supportive work environment.
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