Receptionist

3 months ago

Norwich, United Kingdom Ministry of Justice Full time

**Receptionist - Norwich - Norfolk Probation Delivery Unit - East of England - 76271**
**£20,126 - £23,182**
**Norwich**:
**Overview of the job**

This is an administrative role based within the Probation Service (PS) Directorate in HMPPS. The job holder reports to the designated Line Manager and supports the provision of business specific and transactional office-based activities.

The job holder works collaboratively with other team members to provide reception duties and a range of administrative support services.

The job holder may be expected to support a number of teams/functions within the operational area and is to offer support and cover during periods of absence, for which training will be provided.

The job holder must promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

NB: Core Hours include regular unsocial hours (evenings and/or weekends) as determined by the business need.

**Summary**

To provide an effective and efficient first point of contact with all visitors, telephone callers and undertake administrative functions in accordance with service policy and procedures.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Answer all enquiries, while on Reception, relating to basic information about the Probation Service and local Person on Probation support services such as the provision of food banks, referring more technical enquiries to an appropriate manager.
- To deal with all logistics for a building including managing all mail items, ordering PPE and office stationery, meeting room equipment, taking delivery of items and ensuring they get to the right destination and managing room, hot desk and car parking bookings, support and service meeting rooms including preparing for events and event registration as required.
- To pay bus fares/travel warrants to people on probation and handle day to day petty cash including collection and transport of petty cash and travel warrants between Probation properties.
- To assist in maintaining Health and Safety and security aspects of the building, including acting as key holder, operating the physical security of the building, the testing of fire alarms, testing panic alarms, monitoring CCTV and assisting evacuation measures and where necessary to act as Fire Warden/First Aider and in the absence of a line manager to support risk assessments where trained.
- To log building faults and incidents and keep a log of maintenance and repairs escalating issues through the appropriate channels and making decisions (within guidelines) on the urgency of the faults in order to maintain the security of the building. In the absence of the Senior Admin Officer escorting contractors and visitors around the building.

Where necessity arises to support the case administration of Person on Probation by providing a confidential and high-level administrative support service to operational teams, to include:

- Process and update computer based and manual files and filing systems
- Use a range of computer software in providing comprehensive administration support
- Produce a range of documentation and correspondence
- To access databases for information as necessary and input information as required
- Scanning and archiving data, some of which is sensitive and highly confidential

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

**Behaviours**
- Delivering at Pace
- Communicating and Influencing
- Changing and Improving
- Managing a Quality Service

**Ability**
- Must have excellent verbal and written communication skills

**Experience**

**Desirable**
- Has worked in criminal justice field
- Has experience of working in high pressure/stressful working environments
- Has experience in customer relations

**Technical**

**Qualifications Essential**
- GCSE A*-C Grade (or equivalent) including Maths and English (and Welsh where applicable) or proven track record in commensurate role

**Qualifications Desirable**
- IT qualification equivalent, i.e. ECDL/CLAIT or equivalent work experience to the competency level of ECDL

**Hours of Work (Unsocial Hours) Allowances**

Additional payments are made for working unsocial hours.

**Salary**:
£20,126 - £23,182

**Additional Information**:
2 x full time (37hrs per week) receptionist for Centenary House, Norwich

Needs to be available for occasional evening cover.

**W

  • Receptionist

    3 months ago

    Norwich, United Kingdom City Pub Group Full time

    **Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** We’re hiring a Receptionist here at ##hierarchydisplayname##. Georgian Townhouse is looking for some great Receptionists to join the team - **£10.50 per hour, plus great tips**: - **50% off food, drinks, and accommodation across all CPG sites**: - **Earn more...

  • Receptionist

    2 months ago

    Norwich, United Kingdom City Pub Group Full time

    **Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** Georgian Townhouse is looking for a great recpetionist to join the team - **Pay starting at £11.00 per hour, plus tips**: - **50% off food, drinks, and accommodation across all CPG sites** Open all day for breakfast, brunch, lunch and dinner, The Georgian Townhouse...

  • Receptionist

    3 months ago

    Norwich, United Kingdom City Pub Group Full time

    **Georgian Townhouse is on the hunt for the friendliest and most helpful people in town.** Georgian Townhouse is looking for a great Receptionist to join the team - **Pay starting at £11.44 per hour, plus tips**: - **50% off food, drinks, and accommodation across all CPG sites** Open all day for breakfast, brunch, lunch and dinner, The Georgian Townhouse...

  • Receptionist

    1 month ago

    Norwich, United Kingdom Adecco Full time

    Job Title: Receptionist (Temporary) Are you a positive and outgoing individual with exceptional communication skills? Do you thrive in a fast-paced environment where no two days are the same? Look no further, we have the perfect opportunity for you! We are currently seeking a temporary Receptionist to provide excellent customer service and administrative...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist **Receptionist** Norwich FWC | Customer | Permanent | Part time Up to £25,480 pro rata 24 hours per week on a shift pattern including evenings and weekends. As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease...

  • Receptionist

    3 months ago

    Norwich, United Kingdom The Ivy Norwich Brasserie Full time

    **RECEPTIONIST** Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident **Receptionist **to join our supportive team in one of the UK’s leading restaurant brands. **Benefits & **R**ewards**: - ** 50%...

  • Receptionist

    1 month ago

    Norwich, Norfolk, United Kingdom Adecco Full time

    Job Title: Receptionist (Temporary)Are you a positive and outgoing individual with exceptional communication skills? Do you thrive in a fast-paced environment where no two days are the same? Look no further, we have the perfect opportunity for youWe are currently seeking a temporary Receptionist to provide excellent customer service and administrative...

  • Receptionist

    1 month ago

    Norwich, United Kingdom Adecco Full time

    Job Title: Receptionist (Temporary)Are you a positive and outgoing individual with exceptional communication skills? Do you thrive in a fast-paced environment where no two days are the same? Look no further, we have the perfect opportunity for you!We are currently seeking a temporary Receptionist to provide excellent customer service and administrative...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 28 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich - Norwich Nelson City Centre Premier Inn** Come and be a Receptionist at Norwich Nelson City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 26 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich Nelson City Centre Premier Inn -** Hotel** Come and be a Receptionist at Norwich Nelson City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 20 hours per week, paying up to £11.79 per hour. **Receptionist - Norwich Nelson City Centre - Premier Inn Hotel** Come and be a Receptionist at Premier Inn in Norwich Nelson City Centre. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich West (Showground / A47) Premier Inn. Working 21 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich West (Showground / A47) Premier Inn** Come and be a Receptionist at Premier Inn in Norwich. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 24 -26 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich Nelson City Centre Premier Inn -** Hotel** Come and be a Receptionist at Norwich Nelson City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich Nelson City Centre Premier Inn. Working 20 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich Nelson City Centre Premier Inn Hotel** Come and be a Receptionist at Premier Inn in Norwich Nelson City Centre. As the friendly face of our hotel, use your fun personality and your customer service...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Valeo Foods Full time

    **Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...

  • Hospital Receptionist

    3 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11.44 per hour **Hours of Work**: 40 hrs a week, permanent role **Working as a Receptionist at Southern Hill Hospital your duties will include the following**: - To respond to customer enquiries in a friendly and...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Premier Inn Full time

    We're currently recruiting in our Norwich East (Broadlands / A47) Premier Inn. Working 24 hours per week, paying up to £10.82 per hour. **Receptionist - Norwich East (Broadlands / A47) Premier Inn** Come and be a Receptionist at Premier Inn in Norwich. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Dental Receptionist

    3 months ago

    Norwich, United Kingdom Smile Dental Care Full time

    Are you looking for a new role? Have you ever considered working in a Dental Practice? Smile Dental Care in Norwich are looking to recruit a friendly, patient orientated individual as Dental Receptionist for our team. Smile Dental Care are a privately-owned Family run Company set up by an Associate Dentist in 1993, who has a passion to provide a positive...

  • Receptionist

    3 months ago

    Norwich, United Kingdom Valeo Foods Full time

    **Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...

  • Medical Receptionist

    1 week ago

    Norwich, United Kingdom Thorpewood Medical Group Full time

    Medical Receptionist VacancyThorpewood Medical Group is a GP surgery currently looking after 12,000 patients. The Surgery is looking for a part time receptionist.24 to 26 hours per week: core hours available Tuesday, Wednesday, Thursday and Friday. Salary on application.We are seeking a permanent part time receptionist to join our team, following team...