Housing Needs Officer

2 weeks ago


Peterborough, United Kingdom Opus People Solutions Full time

**Monday-Friday**

**09:00-17:00**

**£14.43**

**12 week contract**

**Based at Sand Martin House**

Opus People Solutions are recruiting on behalf of Peterborough City Council for Housing Needs Gateway Officer to provide initial support and advice on housing options in the private and public sector to ensure a homelessness prevention service

**Main responsibilities**:

- To provide an effective and customer-friendly service to clients presenting with housing problems
- Support clients in keeping clients their current home or in accessing a new home in the public or private housing sector.
- To triage clients who are homeless or threatened with homelessness. Collating detailed information to support Housing Solutions Officers in effective case management.
- Managing inbox's
- To write and issue advice letters where appropriate to support clients in understanding where the threat of homelessness is invalid
- To maintain accurate written and computer records
- Advise of support services available



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