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Digital Workflow Co-ordinator

4 months ago

Norwich, United Kingdom UEA Full time

**About the Role**:
**IT and Computing Service**
***
**Digital Workflow Co-ordinator (Full-time, fixed term for up to 12 months)**
**Ref: TC887**
***
**Salary on appointment will be £25,138 per annum with an annual increment up to £28,759 per annum.**

We have an exciting opportunity for a Digital Workflow Coordinator to join the Web Development Team.

You will be part of a team responsible for the on-going support of the UEA’s web portfolio, including the Portal and Website. Leading the day-to-day operational support, main duties include acting as first point of contact for all web incidents and service requests; keeping customers informed at all times; and assisting in the daily workload planning.

A key focus of activity is liaising with internal stakeholders for their development requests, content edits as well as bugs and issues with the University’s enterprise-wide websites including the Portal. You will also log and manage work in the UEA’s agreed Service tool.

You will have a good general education with GCSEs at Grade 5/C or above, including English and Mathematics (or equivalent qualification) and/or significant experience in a directly relevant role, together with proven competency and demonstrable experience in the use of MS Office products. Excellent communication and organisational skills are also essential. Knowledge and experience in the use of CMS systems is desirable.

This temporary post is available from 19 August 2024 for up to 12 months to cover for the absence of the postholder on maternity leave. The appointment will be terminated with four weeks’ notice at the end of the week immediately preceding the return of the postholder from maternity leave.

Benefits include:

- 34 days **annual leave** inclusive of Bank Holidays and University Customary days.
- **Family and Work-life balance** policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous **pension scheme** with life cover for dependants, plus incapacity cover.
- **Health and Wellbeing**:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- **Campus Facilities**:Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive **shopping** **discounts **to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- **Personal Development**:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

**Closing date: 5 July 2024**

**The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.**

**Further Information**: