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Head of Revenue

4 months ago

Warrington, United Kingdom Bespoke Hotels Full time

**Job Ref**:BES5015

**Branch**:Bespoke Hotels Head Office

**Location**:Bespoke Hotels Head Office, Warrington

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40

**Posted date**:22/02/2024

**Closing date**:02/04/2024

**SUMMARY**:

- Head up Strategy for Revenue across the Portfolio.
- Responsible for best practice standards to include; competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts.

**CORE ACCOUNTABILITIES KEY PERFORMANCE INDICATORS**:
**These indicators are what the hotels and the wider Bespoke Board can expect to see when the role is **being performed to the required standard**

**Revenue**:

- Implement revenue management operations, procedures and best practice
- Work to identify new revenue opportunities
- Optimise and expand distribution partnerships
- Challenge and lead your revenue teams to deliver growth
- Oversee the day-to-day revenue management of the portfolio
- Ensure competitive benchmark studies are undertaken and market trends followed
- Create and maintain a rolling demand calendar
- Provide a weekly dynamic forecast of expected results, variances and budget comparisons
- Manage and oversee strategy for all 3rd party distribution
- Responsible for assessing, analysing and pricing group business strategies
- Ensure all related systems are configured correctly, validated and working to full capacity
- Liaise with Head of Commercial services to ensure web site booking process is maintained up-to-date and functional
- Regularly check the input and the quality of data (segmentation,
denials tracking, etc ) points
- Conduct quarterly property performance reviews and develop strategic and tactical actions to support properties
- Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc )
- Reduce the cost of distribution by finding new less expensive means of delivering business.
- Prepare an outline for and support the annual revenue budget process for hotels

**Analytics**:

- Review the daily pick-up analysis, strategy adjustments and reporting and share with the wider team
- Analyse overall monthly hotel performance and provide a summary report with recommendations to improve long-term strategies
- Carry out analytical review of hotel data across rooms, FB and other revenue streams to assist with forward planning of strategic changes to hotel inventory as required by Regional or HO Directors
- Be a point of excellence for any revenue analysis needed by individual hotels and assist with training in data analysis for on site teams as required
- Review monthly PL performance across the estate and develop data analysis to best monitor progression towards budgets and forecasts

**ADDITIONAL NOTES ON ROLE**:

- Work closely with the head of commercial services to ensure all revenue strategies are in line with appropriate channels and distribution
- Work closely with head of marketing to ensure all campaigns across the estate are appropriate and meet the needs of the strategy for individual properties

**Bespoke BenefitsWhat’s in it for you?**

At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.

**Being Bespoke**:
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.

We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.

We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside